IT Cloud Network Engineer

Position: IT Cloud Network Engineer

SUMMARY

IT Cloud Network Engineer is an advanced level technical position designed to support the business development and operations side of IT Department that pertain to cloud-based solutions and infrastructure.

PURPOSE

This position is designed to offer technical oversight of cloud infrastructure and platforms; the role connects Infrastructure and Software Engineering teams together, to help with design, implementation, and enhancements to application environments in the cloud.

MAIN JOB TASKS

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  Design, plan, and implement required cloud solutions
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  Identify appropriate cloud providers
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  Ensure the cloud network is responsive to user demands
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  Scale cloud services to serve growing business needs
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  Troubleshooting issues which arise
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  Collaborating with process owners and/or stakeholders to determine growth plans
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  Monitoring usage of cloud network
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  Implementing effective security strategies on cloud networks
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  Ensuring compliance with relevant HIPAA regulations and guidelines
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  Evaluation of new or existing application environments in Azure or AWS with the goal of ensuring the correct cloud services are being used for maximum performance, security, and high availability
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  Assist Software Engineering and product teams to implement recommended or requested cloud services and resources
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  Work with Software Engineering and product teams to educate on using cloud services. This includes implementation, usage, security, and logging/monitoring/alerting. Ensures the health of the service meets defined service level expectations
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  Identify automation opportunities including self-healing
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  KPI, reporting, and data analysis of cloud environment performance
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  Mentoring and educating others on operating efficiently in the cloud
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  Review and provide recommendations on the implementation of Cloud Network Operations Documentation
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  Review and provide recommendations on the implementation of cloud network incidence response plans
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  Be cognizant of the company’s financial spending on cloud usage; recommend cost effective conscious solutions
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  Review and confirm cloud network health and adequate performance on a routine basis
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  Review and confirm cloud network security workflows and identify false positives, false negatives
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  Willing and able to act as the afterhours cloud network resource for the firm
  
• Carry out vulnerability and penetration testing for the cloud network on schedule
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  Provide technical analysis after penetration tests and vulnerability scans to IT Infrastructure supervisor
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  Communicate the status of technical projects and unresolved support cases to IT Infrastructure supervisor
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  Communicate status of any trouble during scheduled or unscheduled maintenance to IT Infrastructure supervisor
  
  

DESIRED QUALITICATIONS

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  Education: Bachelor’s degree in Computer Science (CS) OR more than 3 years of Cloud Administration/Support experience in medium to large sized firms
  
• Certifications and organizational specific experience may be considered to enhance or replace educational requirements.
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  Strive to achieve relevant cloud engineering certifications
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  Advanced technical speaking and technical writing abilities in the field of Computer Science
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  Up to date knowledge of HIPAA and SOX compliance rules
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  US Citizen or Permanent Resident
  
• Valid permit of employment in the US can be used in place of citizenship or permanent residence
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  Healthcare Industry experience is desirable but not a requirement
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  This resource typically has more than 4 years of professional experience in large enterprises with more than a minimum of 500 users

KEY COMPETENCIES AND SKILLS

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  Must have ability and willingness to thrive under pressure of a fast-paced and mature IT Department
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  Must have experience implementing and using various cloud services
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  Systems administration expertise (Windows, Linux)
  
• Scripting technologies (PowerShell, Bash, Python)
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  Troubleshooting cloud infrastructure function and performance
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  Implementing system changes
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  Enterprise Monitoring Tools for infrastructure and applications
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  Data Networks – routing, firewalls, load balancers, DNS
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  Cloud Architectures
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  Automation in a cloud environment
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  Risk, Security, and Audit compliance
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  Security – Access Management, Key Management
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  Compose error free communications with above well above average English communication skills
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  Ability to understand new features and learn how they work. Prepare documentation in crisp, easy-to-follow language
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  Maintain real-time communication of projects and maintenance tasks with peers and management
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  Possess advanced logical reasoning and technical research capability to quickly learn unfamiliar skills
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  Willing to assist with scheduled and unscheduled tasks round the clock when an emergency is declared