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Senior Business Process Analyst - Telecommute

UnitedHealth Group Portland, Or
senior business process analyst telecommute management dimensional assistance business process
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Senior Business Process Analyst – Telecommute

Requisition Number: 2022202

Job Category: Project Management

Primary Location: Portland, ME
(Remote considered)

We’re creating opportunities in every corner of the health care marketplace to improve lives while we’re building careers. At UnitedHealth Group, we support you with the latest tools, advanced training and the combined strength of high caliber co-workers who share your passion, your energy and your commitment to quality. Join us and start doing your life’s best work. SM

UnitedHealthcare is a company that's on the rise. We're expanding in multiple directions, across borders and, most of all, in the way we think. Here, innovation isn't about another gadget, it's about transforming the health care industry. Ready to make a difference? Make yourself at home with us and start doing your life's best work.(sm)

You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

  • Autonomously lead business process improvement initiatives and be self-motivated to complete initiatives thoroughly and timely
  • Analyze current business processes across designated areas of responsibility for cycle time, volume, quality, satisfaction, and cost
  • Maintain the current-state business process documentation and develop target future-state process models. Serve as a Subject Matter Expert to address process modeling related questions
  • Develop tools, templates and procedural documents, including process maps, and working documents to support the business processes (if/when requested)
  • Monitor and measure the realization of the benefits post process improvement implementation to ensure acceptance
  • Provide input to training and change management activities for business processes as needed

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • Undergraduate Degree or Equivalent Experience
  • 3+ years of experience in project work or on a project team or similar experience including process analysis, Business Analysis, supporting system enhancement projects, workflow efficiency/process improvements
  • 3+ years of experience with project management and change management or the ability to quickly master the foundations of each
  • 3+ years of experience with Microsoft Outlook, Word, Excel, Visio, Project and PowerPoint
  • 2+ years of experience in Life/Disability/Supplemental Health or Dental/Vision Industry
  • Experience developing and presenting within PowerPoint
  • Partner and collaborate with other functional areas within the organization
  • Proficiency in tracking, trending, and reporting on metrics

Preferred Qualifications:

  • Experience working on a project in an Agile environment
  • Experience supporting IT projects, including developing requirements, writing user stories and testing
  • Proven Collaborative, analytical and organizational skills
  • Analytical thinker with solid problem solving and decision-making skills
  • Solid communication, facilitation, and interpersonal skills
  • Demonstrates a positive, professional, and cooperative attitude
  • Forward thinking

UnitedHealth Group requires all new hires and employees to report their COVID-19 vaccination status.

Careers at UnitedHealthcare Employer & Individual. We all want to make a difference with the work we do. Sometimes we're presented with an opportunity to make a difference on a scale we couldn't imagine. Here, you get that opportunity every day. As a member of one of our elite teams, you'll provide the ideas and solutions that help nearly 25 million customers live healthier lives. You'll help write the next chapter in the history of health care. And you'll find a wealth of open doors and career paths that will take you as far as you want to go. Go further. This is your life's best work.(sm)

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Colorado, Connecticut or Nevada Residents Only : The salary range for Colorado residents is $64,800 to $116,000. The salary range for Connecticut/Nevada residents is $71,400 to $127,400. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.

Job Keywords: Senior Business Process Analyst, Business Ops, Project Management, General Project Management, Portland, ME, Maine, WFH, work from home, work at home, telecommute, telecommuter, telecommuting, remote

We want you to know what our hiring process looks like. Watch the video and find out what to expect along the way.

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UnitedHealth Group is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need special assistance or accommodation for any part of the application process, please call 1-800-561-0861 and say “Application Question” to be connected to Recruitment Services. Recruitment Services’ hours of operation are 7 a.m. to 7 p.m. CT, Monday through Friday.

UnitedHealth Group is a registered service mark of UnitedHealth Group, Inc. The UnitedHealth Group name with the dimensional logo, as well as the dimensional logo alone, are both service marks for the UnitedHealth Group, Inc.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

UnitedHealth Group is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need special assistance or accommodation for any part of the application process, or you encounter technical difficulties, please call 1-800-561-0861 1-800-561-0861 between 7 a.m. and 7 p.m. CT, Monday – Friday, for assistance.

UnitedHealth Group is a registered service mark of UnitedHealth Group, Inc. The UnitedHealth Group name with the dimensional logo, as well as the dimensional logo alone, are both service marks for the UnitedHealth Group, Inc.

Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

UnitedHealth Group is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need special assistance or accommodation for any part of the application process, or you encounter technical difficulties, please call 1-800-561-0861 1-800-561-0861 between 7 a.m. and 7 p.m. CT, Monday – Friday, for assistance.

UnitedHealth Group is a registered service mark of UnitedHealth Group, Inc. The UnitedHealth Group name with the dimensional logo, as well as the dimensional logo alone, are both service marks for the UnitedHealth Group, Inc.

Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.


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