Medical Office Receptionist - Family Care
Texas Health Resources
Mesquite, Texas
medical
receptionist
family
family care
medical
receptionist
health
customer service
clinic
insurance
patients
nursing
family
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September 24, 2022
Texas Health Resources
Mesquite, Texas
Fast-paced, high volume Family Care department is looking for top skilled Medical Office Receptionist. Is that you?
Work location: 1519 N Town East Blvd. Mesquite TX 75150
Work hours: Full-time, 40 hours weekly, Monday thru Friday, 8:00am - 5:00pm
Position Highlights
Texas Health Physicians Group (THPG) is a not-for-profit physician organization with more than 250 locations and 800 physicians, nurse practitioners and physician assistants dedicated to providing quality care in clinics and medical offices throughout North Texas.
Here s What You Need
Delivers care to patients utilizing the Medical Office Receptionist Process
Work location: 1519 N Town East Blvd. Mesquite TX 75150
Work hours: Full-time, 40 hours weekly, Monday thru Friday, 8:00am - 5:00pm
Position Highlights
Texas Health Physicians Group (THPG) is a not-for-profit physician organization with more than 250 locations and 800 physicians, nurse practitioners and physician assistants dedicated to providing quality care in clinics and medical offices throughout North Texas.
Here s What You Need
- High School Diploma or equivalent (required)
- Six months Healthcare experience in a Clinical Setting (preferred) OR
- Six months Customer Service experience in a Business Office Environment (preferred)
- Spanish (preferred)
- Be an outgoing individual with a friendly attitude
- Have strong attention to detail
- Be able to multi-task front desk job responsibilities for a busy Family Practice/Internal Medicine Clinic
- Must have outstanding communication, interpersonal, customer service, and organizational skills
- Have knowledge of insurance authorization/billing requirements
- Have demonstrated strong customer service and communication skills
- Have organizational and time management skills
- Be proficient computer skills
- Have knowledge of clinic procedures and regulatory requirements
- Possess a strong work ethic and a high level of professionalism
- Be a team player who handles multiple projects simultaneously in a fast-paced environment
Delivers care to patients utilizing the Medical Office Receptionist Process
- Under direct supervision, performs patient check-in at the time of visit and completes all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance.
- Answers phone calls and directs them appropriately.
- Schedules appointments according to office guideline.
- Obtains accurate patient and insurance information, collecting copays and deductible amounts.
- Copies/scans patient access related hard copy materials (e.g., ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record.
- Prepares charts for patient appointments making sure all necessary information is complete.
- Conducts all functions associated with patient check-out including pricing services, collecting patient responsibility payments and scheduling follow-up appointments.
- Performs duties involving record filing and retrieval and assisting with the filing of registration documentation in electronic medical records.
- Confirms next day appointments and alerts patients as to what documentation is needed, including details associated with time-of-service payment.
- Follows up with patients regarding the Missed Appointment Policy and sends out the appropriate communications.
- Performs other duties as assigned.
- Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, student Loan forgiveness as well as several other benefits.
- Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice.
- Strong Unit Based Council (UBC).
- A supportive, team environment with outstanding opportunities for growth.
- Explore our Texas Health careers site for info like Benefits, Job Listings by Category, recent Awards we ve won and more.
- Do you still have questions or concerns? Feel free to email your questions to [email protected].
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