Implementation Consultant
ECI Software Solutions
Minneapolis, Minnesota
consulting
software
erp
eci
manufacturing
design
training
community
microsoft
management
distribution
operations
data
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October 10, 2022
ECI Software Solutions
Minneapolis, Minnesota
FULL_TIME
For more than 30 years, ECI Software Solutions has been providing industry-specific, cloud-based business management software and services to small and medium-sized businesses. With divisions focused on manufacturing, wholesale/retail distribution, building and construction, and field service, ECI's solutions integrate into every aspect of a customers' business to help them level the playing field, run day-to-day operations more efficiently, and free them up to focus on what matters most. It’s how business gets done.
To apply for this position, please attach a detailed resume that demonstrates your qualifications and skill set pertaining to this position. Applications without a resume will not be considered.
Overall Objective:
Successfully implement and provide ongoing consulting for customers utilizing ECI’s Manufacturing ERP software, creating an exceptional customer experience.
Essential Job Functions:
On-site consulting at customer facilities, or Virtual consulting for:
New Customer Implementations:
Application (Functional) Consulting Services:
Internal Responsibilities:
Ongoing Learning, Development, and Internal Leadership
Perform other duties as assigned by leader
Qualifications:
In addition to our competitive salary and award winning culture, we offer an excellent benefit package. We even offer our employees a day off to serve their community! Our company core values are our “CODE”: Crave Greatness, Own the Outcome, Deliver Awesome and Embrace Community.
To apply for this position, please attach a detailed resume that demonstrates your qualifications and skill set pertaining to this position. Applications without a resume will not be considered.
Overall Objective:
Successfully implement and provide ongoing consulting for customers utilizing ECI’s Manufacturing ERP software, creating an exceptional customer experience.
Essential Job Functions:
On-site consulting at customer facilities, or Virtual consulting for:
New Customer Implementations:
- Drive success
- Requirements gathering / existing process review
- Data migration and data formatting recommendations
- System configuration and setup
- New process design and definition using industry best practices
- Systems design and fit-gap analysis
- Creative solutions for application and workflow design
- Train accounting personnel on best practices within the ERP
- Concept validation/user acceptance testing
- Pre-implementation system testing
- Go-live implementation tasks and post-go-live consulting
- Consulting recap/activity reporting
Application (Functional) Consulting Services:
- Continuous Improvement
- Advanced module training and implementation
- Consult on industry best practices to improve processes
- New employee training on existing customer processes within the software
- Resource changes or needs for increased consulting services
- Training for customizations, integrations, or third-party applications
- Business Gap analysis within current systems and/or processes
- Current and future business initiatives
Internal Responsibilities:
- Follow all internal processes, procedures, and methodologies
- Assist sales and support (on occasion)
- Perform other duties including but not limited to: User conference presentations, team meetings, knowledge base updates, and methodology improvements
- Manage administrative tasks including weekly time sheets, recap reports, and expense reports in a timely, complete, and accurate manner
Ongoing Learning, Development, and Internal Leadership
- Attain product certifications as required
- Mentor and train new consultants as necessary
- Participate in community events, user groups, and social media to build brand awareness and foster new relationships
Perform other duties as assigned by leader
Qualifications:
- Bachelor’s or Master’s degree in business, accounting, information systems or equivalent
- Strong ERP product knowledge, 3-5 years ERP consulting experience
- Ability to travel up to 80% within the US & Canada (valid driver’s license and/or passport)
- Understand common industry business practices in manufacturing, operations, distribution, and finance
- Ability to present complex technical concepts in a clear, concise manner to users with varying levels of technical expertise via telephone and in-person
- Excellent organizational skills, attention to detail, delivers high-quality work, self-motivated and an internal desire to succeed
- Excellent presentation and written/oral communication skills targeted to effectively present information to C-level management, public groups and/or boards of directors
- Possesses a professional presence suitable for direct client interaction by telephone
- Experience with Microsoft SQL Server a plus
- Experience with Crystal Reports and Dashboards a plus
- Proficiency in Microsoft Office products and Microsoft Windows
- APICS/CPIM certification a plus
- Experience with E2 (JobBOSS²), M1, or JobBOSS a plus
- ISO Lead Auditor Certification a plus
In addition to our competitive salary and award winning culture, we offer an excellent benefit package. We even offer our employees a day off to serve their community! Our company core values are our “CODE”: Crave Greatness, Own the Outcome, Deliver Awesome and Embrace Community.
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