Customer Service ( Bilingual Spanish)

Randstad USA Henderson, Nevada
customer service bilingual spanish calls customer service pm payments people collaborative environment customer service representatives representatives team education
Does the idea of an open, challenging and collaborative environment put a smile on your face? A major company is looking for customer service representatives to join the Customer Care team. The Customer Care Support Specialist will take inbound and make outbound calls for a variety of customer and partner related issues.  

salary: $19 - $19 per hour
shift: Second
work hours: 12 PM - 6:30 PM
education: High` School


  • Greeted customer callers, provided information, transferred calls and took messages.
  • Performed administrative tasks such as taking orders, scheduled appointments, placed work orders, and notified the proper individuals of telephone calls.
  • Recorded customer information and assisted with placing orders and making payments.
  • Assisted customers by answering billing inquiries, taking payments, exchanging merchandise and making necessary adjustments and credits.

The essential functions of this role include:
  • working weekends

  • Skills
  • Follow-up
  • Active Listening
  • Telephone Etiquette
  • Empathy
  • Interpersonal Sensitivity
  • Adapting to Change
  • Basic Software Skills
  • Customer Service
  • Typing Skills
  • Client Service
  • Basic Computer Skills
  • Customer Relations
  • Customer support

  • Qualifications
  • Years of experience: 1 year
  • Experience level: Experienced

  • Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

    Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

    At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected]

    For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.

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