Placement Success Coach (ESR II)

The Work You Will Do:

The Placement Success Coach (ESR II) is a professional position specializing in providing individual or group vocational or employment counseling services in a One-Stop Career Center. This staff is a member of the Florida Commerce team with CareerSource Broward. Positions are available in multiple locations throughout Broward County.

Your Specific Responsibilities:

• Provide individualized or group specialized counseling services to targeted/contracted groups (e.g. dislocated workers, veterans, welfare transition participants, etc.) using standardized counseling techniques which will assist customers in deciding on vocational goals and employability plans for entrance into employment.


• Assess customers for job readiness through aptitudes, interests, personal characteristics, education and work history demographics.


• Coordinate services with state and local agencies and private employers for job development and referrals.


• Refer customers to community resources for appropriate employment related services and perform placement services as required.

Required Knowledge, Skills, and Abilities: Knowledge of the principles and techniques of effective communication and the ability to communicate clearly and effectively in individual and group settings, both verbally and in writing.

• Knowledge of Microsoft Word, Excel and Outlook.


• Knowledge of the methods of data collection.


• Knowledge of the principles and techniques of effective customer service and the ability to provide excellent customer service.


• Ability to establish and maintain effective working relationships with others.


• Ability to understand and apply applicable rules, regulations, policies and procedures.


• Ability to conduct effective interviews. Ability to deal with the public in a tactful, courteous and effective manner.


• Ability to record, collect, evaluate and analyze data.


• Ability to work independently by planning, organizing and coordinating work assignments.


• Ability to listen effectively.


• Ability to read and understand reports, documents and other written materials.


• Ability to utilize problem-solving techniques.


• Ability to work relatively independently at times and with supervision as needed.


• Ability to make presentations in group or individual settings.


• Ability to work effectively as part of an inter-organizational team.


• Ability to work in a fast paced environment.


• Interpersonal skills.


• Ability to stand for long periods of time.


• The incumbent must possess or obtain certification as a Workforce Professional within six (6) months of employment in this position.

Qualifications:

As a condition of pre-employment eligibility, a Level 2 security background screening is required, which consists of fingerprinting and a check of local, state and national law enforcement records.

Minimum –

• Required to travel locally and must furnish own transportation.


• Duties and responsibilities of this position must be performed at the official work site of the Department.

Preferred -

• A Bachelor’s Degree from an accredited college or university and 2 years’ experience in sales/marketing.


• Professional or nonprofessional experience in areas related to employment security: sales, marketing, interviewing, counseling, job placement, aptitude testing and assessments, job development, or job analysis may substitute on a year-for-year basis for the preferred college education.


• Registered in EmployFlorida.and jobs.myflorida.com

Job Type: Full-time

Benefits:

• Dental insurance


• Health insurance


• Life insurance


• Paid time off


• Retirement plan


• Vision insurance

Schedule:

• Day shift


• Monday to Friday

Ability to Relocate:

• Oakland Park, FL 33311: Relocate before starting work (Required)

Work Location: In person