Associate Patient Care Coordinator

UnitedHealth Group St Cloud, Florida
patient care coordinator health medical insurance patients team customer service patient care coordinator medical records immunity regulations
October 17, 2022
UnitedHealth Group
St Cloud, Florida
Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions.

Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing.your life's best work.(sm)*.Optum*, has an immediate opening for a friendly, patient focused and detailed oriented.

Associate Patient Care Coordinator* to join our team. The.Associate Patient Care Coordinator* is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service and adhere to Lean processes.

Supports the teams in meeting financial, clinical and service goals Work Schedule* : Monday-Friday 8:00 am to 5pm.Primary Responsibilities:* + Greet patients as they arrive + Assist patient with intake processes including copying required documents + Collect co-payments, co-insurance and deductibles and issues receipts + Manage cashier box and daily deposits according to company policies + Process walk-in patients and visitors + Answer phones and schedule appointments + Manage medical records (maintains, files/scans, prepares for schedule) + Ensure all correspondence is scanned and/or filed in a timely manner + Process requests for medical records release and maintains appropriate logs + Engage in email correspondence daily.What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success.

Some of our offerings include:* + Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays + Medical Plan options along with participation in a Health Spending Account or a Health Saving account + Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage + 401(k) Savings Plan, Employee Stock Purchase Plan + Education Reimbursement + Employee Discounts + Employee Assistance Program + Employee Referral Bonus Program + Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) + More information can be downloaded at: You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in Required Qualifications:* + High School Diploma/GED (or higher) or 2+ years of equivalent medical customer service experience + 1+ year of medical customer service experience + Intermediate level of proficiency with Microsoft Outlook and Teams + You will be provisioned with appropriate Personal Protective Equipment (PPE) and are required to perform this role with patients and members on site, as this is an essential function of this role + This position requires Tuberculosis screening as well as proof of immunity to Measles, Mumps, Rubella, Varicella, Tetanus, Diphtheria, and Pertussis through lab confirmation of immunity, documented evidence of vaccination, or a doctor's diagnosis of disease + Full COVID-19 vaccination is an essential job function of this role.

Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state, and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation.

Preferred Qualifications:* + Experience working with an electronic health record + Working knowledge of medical office procedures and medical terminolog + Bilingual Spanish and English.Soft Skills* : + Excellent communication skills and phone etiquette + Ability to multi-task _To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function.

UnitedHealth Group adheres to all federal, state, and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment._ C.areers with Optum.* Here's the idea.

We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential.

For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do.your life's best work.(sm)* _Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

_ _UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._ \,.

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