Technical Analyst

KCF Technologies State College, Pennsylvania
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KCF Technologies is an exciting and rapidly growing technology company dedicated to putting innovative solutions to work in the Industrial World. SmartDiagnostics, our IIOT Technology, fuels our mission to solve the worlds machine health problems to drive safety and sustainability for our communities. To accomplish this epic technical revolution, we integrate our core values into our everyday actions and consistently challenge the status quo! Learn more at .

At KCF, we value autonomy, working smart, and doing things a little bit differently. If youre an A-player who wants to be part of one of the most important companies revitalizing machine health across the world, KCF is the place for you. If our values resonate with you, please keep reading!

Core Values:

Smarts: We are humbly aggressive lifelong learners.

Grit: We are scrappy, proactive problem solvers who dont stop until the job is done.

Drive: We demonstrate an insatiable hunger to serve others.

Responsibility: We do the right thing and contribute to the greater good.

Autonomy: We own our work and define how we do it, while aligned with the greater mission.

Where You Come In:

We are currently seeking a Technical Analyst to join our growing team! As a Technical Analyst/ Engineer on the KCF Team, you'll have the opportunity to work on a collaborative team of engineers in one of the most exciting fields in technology!

Technical Analysts/ Engineers help our industrial customers remotely and continuously monitor their factory equipment to prevent unplanned failures and optimize operation to extend machine life. Technology and data analysis provide the backbone for delivering actionable advice to customers, so your ability to learn vibration and other types of machine health analysis is key. Our team will provide you the detailed training you need, but you need to bring the capability and desire to absorb the training and become an expert. Personal interaction is key; we focus on relationship-building and establishing trust with our customers so that they are excited to work with us to improve their plant's operation, making their jobs easier and more valuable.

This engineering role has the ability to be remote from your current location in the US, and travel requirements may vary depending on your current location. Any industry or vibration analysis experience you bring to the table is a major plus and will accelerate your ability to succeed.

This is starting to sound like your next challenge, right? Read on for more info!

Essential Functions:

  • Deliver SENTRY machine health solution services to KCF SMARTdiagnostics customers
    • Configure and maintain customer SMARTdiagnostics machine health platform including set up of alarm limits and notification criteria, asset details, pictures, event logging, user access, etc.
    • Provide SMARTdiagnostics machine health platform coaching and training to facilitate customer engagement
    • Perform remote asset health monitoring of customer equipment
    • Create and deliver SENTRY Reports at required frequency per contract that provide actionable insights, root cause analysis, action item prioritization, and success metric tracking
  • Utilize KCFs methods to document and track customer value
  • Stay current on safety certifications as customers require (expenses covered by KCF)
  • Maintain a professional image that reflects the companys culture
  • Promptly respond to customer requests
  • Communicate with customers directly and demonstrate autonomy and responsibility
  • Field general inquiries regarding KCF products and services
  • Travel as necessary to customer sites, training events, etc. (up to 20%)

Qualifications:

  • Bachelor's degree in Mechanical or Industrial Engineering, physical science, or similar
  • 2-3 years industry-specific experience preferred
  • Vibration Analysis experience strongly preferred
  • Mechanical aptitude, engineering mindset, hands-on experience, and enjoyment of learning how things work
  • Superior communication skills; written, face-to-face, and over the phone
  • Able, willing, and excited to travel and maneuver through large industrial plants
  • Ability to travel up to 20%

Perks & Benefits:

At KCF, we are committed to providing best-in-class benefits, engaging development opportunities, and powerful perks that are focused on bringing out the best in you.

Full-time benefits are as follows:

  • 100% company-paid Medical, Dental, and Vision premiums
  • Health Savings Account with a generous annual employer contribution
  • Hybrid work model for most positions, work from home, work from anywhere
  • Competitive compensation & bonus opportunities
  • Four weeks PTO; Paid Holidays
  • 401(k) with KCF match
  • Wellness Perk- including annual reimbursement program
  • Monthly cell and office expense stipend
  • Learning Culture committed to growth and continuous development

At KCF, we are an equal opportunity employer. The only things we require for employment, compensation, advancement and benefits are performance and a good team attitude. No one will be denied opportunities or benefits, and no employment decisions will be made, on the basis of race, religion/creed, national origin, ancestry, sex, sexual orientation, gender, gender identity, age, disability that does not prohibit performance of essential job functions, protected veteran status, medical condition, marital status, pregnancy, genetic information, possession of a general education development certificate (GED) as compared to a high school diploma, or any other characteristic protected by applicable federal or state laws. KCF complies with applicable state and local laws governing nondiscrimination in employment in every location in which KCF has facilities.



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