Human Resources Generalist

Goodwill Industries of the Southern Piedmont, Inc. Charlotte, North Carolina
human resources team management human resources relations hr procedures engagement administration compliance employee relations data regulations
Advises management in appropriate resolution of team member relations, performance, and behavior issues and ensures appropriate documentation of such.

Create and implement Team Member Engagement activities for their assigned client group that contributes to the advancement our organizational culture’s First Choice Employer and Team Member Engagement strategies.

Assists with the daily administration of other HR services as directed or assigned, including but not limited to promotions, transfers, EEO compliance, job classification, performance evaluation, and employee relations in accordance with quality management principles and organizational objectives.

Conducts due diligence to ensure leaves of absences approvals and disciplinary action is in alignment with internal equity among team members.

Reviews changes submitted to the HRIS as well as supporting documentation to ensure accuracy and compliance with policies and procedures taking corrective action as appropriate.

Prepares reports by collecting, analyzing, and summarizing data and trends. Effectively utilizes the HRIS to obtain, store, and analyze pertinent data and information.

Evaluates and recommends improvements to human resources policies and procedures continually to meet the needs of the department and the organization.

Represents the organization at employment related hearings or other regulated activities, and responds to inquiries regarding Goodwill policies, procedures, and programs.

Performs special assignments related to strategic projects, goals & objectives in support of the mission, vision and values of the organization.

Maintains and expands knowledge and understanding of existing and proposed federal and state laws/regulations affecting human resources management. Identifies trends that could impact organizational objectives and/or operational resources. Interprets appropriate laws and policies and advises management and team members accordingly.

Conducts human resources-related training for management and team members as directed.


Bachelor's degree (B. A.) from four-year college or university in Human Resources Management, Business Administration or related field and four years' experience administering Human Resources activities; or the equivalent combination of education and experience. Must have demonstrated knowledge of HR employment, benefit and compensation laws and regulations including those such as: FLSA, HIPAA, EEOC, ERISA, OSHA, State Workers’ Compensation, FMLA, ADA/ADAA and state and federal wage and hour practices. Knowledge of a variety of HR program best practices. Must demonstrate the ability to gain the respect and confidence of others and perform with the highest level of integrity in all situations.


Valid Driver's License (Class C), car insurance and reliable automobile.


While performing the duties of this job, the team member is regularly (more than 2/3 of the day) required to sit, talk or hear. The team member frequently (1/3 to 2/3 of the day) is required to use hands to finger, handle, or feel. The team member is occasionally (less than 1/3 of the day) required to stand, walk, and reach with hands and arms. Specific vision abilities required by this job include close vision. Regular local travel required to off-site locations to foster positive employee relations and an engaged environment.

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