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Data Entry Clerk - Remote in Cleveland, OH

UnitedHealth Group Cleveland, Ohio
data data entry health billing healthcare microsoft management financial safety team icd
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Healthcare isn't just changing. It's growing more complex every day. ICD - 10 Coding replaces ICD - 9. Affordable Care adds new challenges and financial constraints. Where does it all lead? Hospitals and Healthcare organizations continue to adapt, and we are vital part of their evolution. And that's what fueled these exciting new opportunities. Who are we? Optum360. We're a dynamic new partnership formed by Dignity Health and Optum to combine our unique expertise. As part of the growing family of UnitedHealth Group, we'll leverage our compassion, our talent, our resources and experience to bring financial clarity and a full suite of Revenue Management services to Healthcare Providers, nationwide. If you're looking for a better place to use your passion, your ideas and your desire to drive change, this is the place to be. It's an opportunity to do your life's best work. SM If you want to achieve more in your mission of health care, you have to be really smart about the business of health care. Challenge yourself, your peers and our industry by shaping what health care looks like and doing your life's best work. In an environment where the client / patient is the center of everything we do, individuals in this position are primarily responsible for the data entry of information as it is related to patient, client, and 3rd part insurance carrier transactions. This position is full-time (40 hours/week) Monday - Friday. Employees will work a standard 8:30 AM - 5:00 PM schedule, with some flexibility available, if needed. It may be necessary, given the business need, to work occasional overtime. Our office is located at 6701 Carnegie Ave, Suite 500, Cleveland, OH 44103. If you are located in the Cleveland, OH area, you will have the flexibility to telecommute as you take on some tough challenges. Training will be conducted virtually from your home. All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. Primary Responsibilities: Maintain the front-end billing process, keeping billing up to date Correcting a variety of different billing issues, including demographics error, missing diagnosis Review orders for errors prior to pushing through our billing system Ability to provide/read reporting which is reviewed by management on billing front end statistics You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma / GED (or higher) Strong computer skills, including working knowledge of Microsoft Windows and navigation, mouse and keyboarding skills Database experience (maintenance and querying) and working with electronic files / documents Proficient computer skills including Microsoft Office suite (ability to create, copy, edit, save and send documents, spreadsheets and correspondences utilizing Microsoft Word, Microsoft Excel, and Microsoft Outlook) If you need to enter a work site for any reason, you will be required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or similar UnitedHealth Group-approved symptom screener. When in a UnitedHealth Group building, employees are required to wear a mask in common areas. In addition, employees must comply with any state and local masking orders Preferred Qualifications: 1+ years of healthcare experience with data entry / billing / registration background General understanding of CPT and ICD9 / ICD10 codes Knowledge of relevant software, applications and equipment Database and web portal proficiency Soft Skills: Strong ability to make sound judgment calls and decisions daily with limited information Excellent teamwork and leadership skills Strong analytical thinking, multi-tasking, organization and time management skills Excellent verbal and written communication skills with individuals at all levels of the organization Ability to problem solve and propose solutions in a fast-paced environment Ability to demonstrate an appropriate level of assertiveness in performing work responsibilities under extreme deadlines Must be able to solve problem and propose solutions in a fast-paced environment and the ability to demonstrate an appropriate level of assertiveness in performing work responsibilities under extreme deadlines Excellent time management and organizational skills Ability to work autonomously with minimal direction UnitedHealth Group is an essential business. The health and safety of our team members is our highest priority, so we are taking a science driven approach to slowly welcome and transition some of our workforce back to the office with many safety protocols in place. We continue to monitor and assess before we confirm the return of each wave, paying specific attention to geography-specific trends. At this time, 90% of our non - clinical workforce transitioned to a work at home (remote) status. We have taken steps to ensure the safety of our 325,000 team members and their families, providing them with resources and support as they continue to serve the members, patients and customers who depend on us. You can learn more about all we are doing to fight COVID-19 and support impacted communities at: Careers with Optum360. At Optum360, we're on the forefront of health care innovation. With health care costs and compliance pressures increasing every day, our employees are committed to making the financial side more efficient, transferable and sustainable for everyone. We're part of the Optum and UnitedHealth Group family of companies, making us part of a global effort to improve lives through better health care. In other words, it's a great time to be part of the Optum360 team. Take a closer look now and discover why a career here could be the start to doing your life's best work. SM. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. Keywords: billing, data entry, ICD9, ICD10, healthcare, registration, work at home, work from home, WAH, WFH, remote, telecommute, hiring immediately, RPO

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