Flight Attendant Trainee

American Airlines Philadelphia, Pennsylvania
flight attendant attendant airlines travel journey team training miami people emergency family embark flight attendant
September 13, 2022
American Airlines
Philadelphia, Pennsylvania
FULL_TIME

Location: Training & Conf Ctr (DFW-SV05)  
Additional Locations: Dallas/Ft Worth, TX; Boston, MA; Charlotte, NC; Chicago, IL; Los Angeles, CA; Miami, FL; New York, NY; Philadelphia, PA; Phoenix, AZ; San Francisco, CA; Washington, DC
Requisition ID: 62613 

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

 

American Airlines serves the travel needs of our customers, both domestically and abroad as we care for people on life's journey. We are looking for individuals who are reliable, resilient, customer focused and professional. Listening, taking initiative and making a difference, our Flight Attendants are champions for an elevated customer experience. They deliver the best service as ambassadors in the skies and are dedicated to caring for the thousands of people who choose to fly with us.

Why you'll love this job

You are applying for the Trainee Flight Attendant position at American Airlines.

All candidates must be willing to be based from any of our base locations including (BOS) Boston, MA; (CLT) Charlotte, NC; (ORD) Chicago, IL; (DFW) Dallas/Ft Worth, TX; (LAX) Los Angeles, CA; (MIA) Miami, FL; (JFK/LGA) New York, NY; (PHL) Philadelphia, PA; (PHX) Phoenix, AZ; (SFO) San Francisco, CA; (DCA) Washington, DC.

AMERICAN AIRLINES IS LOOKING FOR THE BEST!

We are looking for people who want to be a part of the largest airline in the world. American Airlines is in the business of serving the travel needs of our customers. Awarm welcome, gracious service and a safe and comfortable feeling, makes our customers' journey something they will always remember.

Our flight attendants are proud of this rich tradition - pride that you can share when you embark on a career representing American Airlines as an onboard crewmember. Our Flight attendants are the face of American Airlines and are service professionals of the highest caliber, with a desire, drive and passion to provide outstanding service. If you are a highly customer-focused individual who strives for the best and takes pride in getting the job done, we would like to hear from you.
 

What you'll do

  • Set a high standard and provide remarkable in-flight service
  • Able to turn challenges into solutions or alternatives
  • Think independently while still being part of a collaborative team
  • Handle a wide variety of situations while in continuous contact with the public, both on and off the aircraft
  • Work independently and as part of a team without supervision
  • Ensure the safety and comfort of our customers
  • Respond to a variety of emergency and non-emergency situations
  • Follow applicable regulations and work rules

All you'll need for success

Physical Demands and Working Conditions:

  • Position requires some physical exertion such as pulling, pushing, reaching, bending, walking and light lifting
  • Long periods of standing and speaking
  • Airports ramp operations are noisy and can be hazardous without due caution
  • Extensive travel, must be able to spend consecutive nights away from home and endure all climates
  • Alternative work schedules including evenings and weekends
  • Skilled in handling difficult situations, problem solving, complaint resolution and conflict de-escalation 
  • Excellent communication and interpersonal skills; provide friendly reception to all customers
  • Must be able to professionally represent the American Airlines brand while in the Flight Attendant uniform

 

Requirements:

  • High school diploma or GED equivalent required
  • College education or two years' customer service experience preferred
  • Must be able to make announcements, give emergency orders, and communicate in the English language
  • Must be at least 20 years of age
  • Must be in possession of a valid U.S. or Foreign Passport with applicable VISAs
  • Must possess the legal right to travel unrestricted to/from all states and countries that are served by American Airlines
  • Travel documents must remain valid throughout all phases of training and employment
  • Must have the legal right to work in the United States
  • Able to attend up to 6 1/2 weeks of unpaid training in Dallas/Fort Worth, Texas, and, if employed, move immediately to the city to which you are assigned as a base 
  • Able to be on call and available to report for duty in your assigned base (reserve duty). Reserve duty may continue for an undetermined amount of years.

What you'll get


Feel free to take advantage of all that American Airlines has to offer:

  • Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our globalnetwork.
  • Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offervirtual doctor visits, flexible spending accounts and more. 
  • Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and supportyou need.
  • 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
  • Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
     

Feel Free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping teammembers reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for peopleon life's journey? Feel free to be yourself at American.

Additional Locations: Dallas/Ft Worth, TX; Boston, MA; Charlotte, NC; Chicago, IL; Los Angeles, CA; Miami, FL; New York, NY; Philadelphia, PA; Phoenix, AZ; San Francisco, CA; Washington, DC
Job Level: 
Requisition ID: 62613 


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