Product Manager, TikTok LIVE - Trust & Safety Video

TikTok is the leading destination for short-form video. Our mission is to inspire creativity and bring joy.



Our Trust & Safety team's commitment is to keep our online community safe. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.



As a product manager on our Trust & Safety team, you will work with teams of engineers, data scientists, operations, product policies and various relevant internal teams to build safety product features and strategies. You will be working on safety features, technical strategies to improve our trust and safety processes, as well methods to detect and address the risky behaviors and actors in the community. You will also work on project management to deliver major Trust and Safety product changes. When it's safe, travel between our global offices is expected.



This role is also at the junction with a fast-growing vertical of our platform - Tiktok LIVE, partnering with other product teams at the global scale to solve ever-changing challenges in the most impactful ways. It provides great learning opportunities for anyone looking for a meaningful place to work, to solve challenging problems. If that sounds like something you're passionate about, we'd love to hear from you.



What will I be doing?

• Drive product strategy and build features to protect the integrity of content on the platform, the safety of our creators and provide the best possible experience for our LIVE users.


• Define product roadmap, set metrics that inform the success of safety efforts, work with the cross functional teams to implement product solutions.


• Analyze data, conduct users interviews and user research, make strategic decisions based on data and metrics.

What should I bring with me?

• 2 or more years of full-time experience in product management in web internet companies, or entrepreneurial experience of founding and leading your own tech start-up. Candidates with experiences at top-tier consulting companies could also be considered.


• Highly data-driven, capable of in-depth data interpretation, able to dive deep into data to distill user insights and articulate the problems in a clear manner to cross-functional teams.


• Have strong empathy with users and be able to design product solutions based on evidence; proven track record of pushing ambitious products, and/or organizational or process changes.


• Be a team player, mission-driven and highly motivated.

Even better if:

• Experience and expertise in content moderation and quality, safety & abuse, and other safety-related initiatives.


• Experience in project management with cross-function teams, across different time zones, cultures and languages.


• Experience of starting a new company, organization or initiative is a strong plus.

Trust & Safety is committed to the wellbeing of all our employees. Our promise is to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.



TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We believe individuals shouldn't be disadvantaged because of their background or identity, but instead should be considered based on their strengths and experience. We are passionate about this and hope you are too.