Service Team Member
Michaels
Red Deer, Canada
team
team member
store
team
customer service
merchandise
truck
retail
lifting
teamwork
brand
operating
procedures
March 19, 2023
Michaels
Red Deer, Canada
PART_TIME
Store - RED DEER, AB Adhere to Standard Operating Procedures (SOP's) and Company programs to ensure compliance to applicable laws and requirements; execute Company policies and standards Provide a fast and friendly check out experience; execute cash handling to standards Engage customers on benefits of Rewards program and complete enrollments Educate customer on Voice of Customer (VOC) survey Merchandise recovery and maintenance Support the merchandise return / go back process and general store recovery Acknowledge customers, help locate product and provide solutions Participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget Support shrink and safety programs Assist with Omni channel processes execute a well merchandised and in stock store Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image and serves as a role model for others help customers shop and find what they are looking for Cross trained in Custom Framing selling and production Retail and/or customer service experience preferred Ability to remain standing for long periods of time Ability to move throughout the store Regular bending, lifting, carrying, reaching and stretching Lifting heavy boxes and accessing high shelves by ladder or similar equipment If you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodation Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings
We're here for the Makers Come be a part of the team where innovation and teamwork come together to support the most exciting missions in the world
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together.
To review a comprehensive list of benefits, please visit Michaels Benefits
Help customers shop our store and be able to find what they're looking for. Maintain store recovery standards to deliver our Brand Promises. Prevent shrink with great service. Deliver friendly customer service.Major Activities
Other duties as assigned
Preferred Type of experience the job requires
Physical Requirements
Work Environment
Applicants in Canada must satisfy federal, provincial, and local legal requirements of the job.
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