Supervisory Health System Specialist

Summary The organizational location of the position is: Business Office, Office of the Deputy Director, Dallas, Texas, VANTHCS. The primary purpose is to: serve as the Chief of the Business Office providing overall management and leadership of the service Responsibilities The Chief, Business Office collaborates in team-oriented, customer-driven, professional environment to develop new models of care that emphasize prevention, improve access of care, educate, and empower staff, fee providers and contractors. Enhance the customer experience with position human interactions and therapeutic alliances and promote the coordination continuity and integration of care demonstrates flexibility integrity and accountability with the work ethic that emphasizes excellence in quality and builds customer confidence by professional interacting with all staff. The Chief, Business Office directs, develops, implements, formulates, and issues policy through the Medical Center Director/Deputy Director relating to the broad areas of business operation. This provides a basis for sound administrative and medical practices, defines responsibilities for carrying out specific functions, provides recognized authority consistent with applicable laws under which actions are taken to minimize the possibility of unauthorized action or favorable criticism and facilities decisions to promote consistency interpretations and applications last organizational lines. Participates with other professional administrative and medical services in serving as a member of numerous management committees. Incumbent works independently and excels in planning, forecasting, setting objectives and determining course of action for work for subordinates. The Deputy Director and Executive Director is the immediate supervisor for this position in matters related to administrative investigations. Work is delegated to subordinates in the planning, analysis, and implementation of projects. The Executive Director and Deputy Director are advised of unanticipated issues that come to light and are briefed with the findings and recommended solutions. Advises and provides counsel to employees regarding policies, procedures, and directives of management. Selects or recommends selection of candidates for vacancies, promotions, details, and reassignments in consideration of skills and qualifications, mission requirements, and EEO and diversity objectives. Periodically reviews position descriptions to ensure accuracy, and the most effective utilization of personnel resources. Explains classification determinations to subordinate employees. Develops, modifies, and/or interprets performance standards for all supervised employees. Explains performance expectations to employees and provides regular feedback on strengths and weaknesses. Holds employees responsible and accountable for satisfactory completion of work assignments Work Schedule: Monday - Friday; 7:30am - 4:00pm or 8:00am - 4:30pm Position Description/PD#: Supervisory Health System Specialist/PD003480 Financial Disclosure Report: Not required Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 You may be required to serve a probationary period Subject to background/security investigation Selected applicants will be required to complete an online onboarding process Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details. Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 08/03/2022. Individual Occupational Requirements: Individuals must possess an undergraduate or graduate level degree with a major or study in a hospital administration, public administration with course work in health care administration or progressively responsible analytical or administrative, or clinical management or supervisory experience in the health care field. This work may have been performed in an operating health care facility or a higher organizational echelon with advisory or directional authority over such facilities. Work must have involved a close working relationship with facility managers and analysis and/or coordination of administrative, clinical, or other service activities, and provided knowledge of the following:* Missions, organizations, programs, and requirements of health care delivery systems;* Regulations and standards of various regulatory and credentialing groups; and* Government-wide, agency; and facility systems and requirements in various administrative areas such as budget, personnel, and procurement. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-14 position you must have served 52 weeks at the GS-13. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-13 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Knowledge of a wide range of qualitative and/or quantitative methods for an assessment in improvement of program affectedness or the improvement of complex management processes and systems. Comprehensive knowledge of the range of administrative laws, policies, regulations, and precedents applicable to the administration of one or more important public programs. Extensive knowledge of various VA directives, healthcare system policies, and publications. Analyzes situations to determine what decisions can be made or if advice of a higher authority is needed on special problems that may involve patient care or clinical processes. Broad knowledge and experience in the field of finance, budget, analytics, human resource, strategic planning, logistics, and services inpatient and outpatient process and procedure. Must have the ability to motivate staff while ensuring compliance with the union contract and the VHA policy. Must foster a sense of team among staff and be skilled at bringing them together to accomplish work when they have very divergent attitudes and abilities. Knowledge of and experience with staging and productivity levels to ensure staff tours of duty align with call volume in such a way to ensure calls are answered during periods of high call volume that there is minimal staff downtime during periods of low call volume. Knowledge and experience with Systems Redesign (SR) to continuously improve the process of the Medical Center care efficiency and the ability to evaluate and document current processes. Incumbent must be able to develop new methods to provide more efficient processes for the Medical Center. Incumbent must have investigative skills, interpersonal skills, creativity, sound judgement, and have strong oral and written communication skills. You will be rated on the following Competencies for this position: Interpersonal Skills Problem Solving Strategic Thinking Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (eg, Peace Corps, AmeriCorps) and other organizations (eg, professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is mostly sedentary, requiring sitting, standing, walking, handling and carrying of light-weight items such as books and papers. Works under short deadlines and frequent changing situations, priorities and other pressures and distractions. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Education There is no educational substitution at this grade level. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html. Additional Information The Career Transition Assistance Plan (CTAP) provide eligible displaced Federal/VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/. This job opportunity announcement may be used to fill additional vacancies. To ensure compliance with an applicable preliminary nationwide injunction, which may be supplemented, modified, or vacated, depending on the course of ongoing litigation, the Federal Government will take no action to implement or enforce the COVID-19 vaccination requirement pursuant to Executive Order 14043 on Requiring Coronavirus Disease 2019 Vaccination for Federal Employees. Therefore, to the extent a VA job announcement includes language requiring applicants to be fully vaccinated against COVID-19 pursuant to Executive Order 14043, that requirement does not currently apply to this Job Announcement. VA may request information regarding your vaccination status, if selected, for the purposes of implementing other workplace safety protocols, such as masking, physical distancing, testing, travel, and quarantine. If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application.