Mortgage Customer Service Representative

Aston Carter Daytona Beach, Florida
customer service customer service representative service representative representative customer service insurance remote calls training team accommodation recruiter call center
March 19, 2023
Aston Carter
Daytona Beach, Florida
Aston Carter has Hybrid Customer Service Job Opportunities in Daytona Beach

Call Center Experience in mortgage or insurance setting =$1 increase

Bilingual Spanish speaking = $2 increase

2 days in office 3 days remote

No weekends


-Customer service reps handle about50-80 inbound calls per day pertaining to mortgages.

-Process payments, insurance documents and other items.

- Receive questions from borrowers, insurance agents and financial institutions.

-Must be able to multi-task between various systems to research and document calls.

-Update system notes to reflect first call resolution as necessary.


-6+ months of customer service experience. - Retail is sufficient

-Efficient in using a windows PC computer

-Typing: at least 35 WPM

-Good verbal and written communication skills

-Internet connection

-Reliable transportation


11 business days fully on-site in Daytona Beach from 9:30am to 6pm.

After training, the schedule will be 11:30am to 8pm, Monday- Friday.

2 days in office 3 days remote. Overtime is optional, not mandatory.


About Aston Carter:

Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you.

At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions - from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email [email protected] (%[email protected]) for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

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