Medical Records Clerk

Eye Clinic of Wisconsin Wausau, WI
medical medical records medical medical records clinic tracking mail patients locates billing contents departmental forms
August 16, 2023
Eye Clinic of Wisconsin
Wausau, WI
FULL_TIME

Position Summary:


The Medical Records Clerk maintains organization of medical records and related correspondence within the Wausau clinic and coordinates transfers of same from the Wausau location to and from satellite offices.


Principle Duties and Responsibilities:


  • Locates, pulls and/or creates medical records for patient appointments and/or as requested by staff

  • Separates and/or combines medical records as appropriate

  • Requests medical records and responds to requests from satellite locations

  • Completes medical record releases in a timely manner, documenting and billing appropriately while adhering to clinic guidelines

  • Files medical records and correspondence into the medical records appropriately

  • Tracks the movement of medical records throughout the facility by use of the PCIS tracking code system

  • Responsible for mail handling job responsibilities, including processing and distributing incoming mail

  • Distributes contents of satellite boxes safely and accurately in a three story medical facility

  • Maintains professionalism through interactions with internal and external customers

  • Thinks strategically and utilizes resources to ensure records are transferred properly and accurately

  • Accurately completes all departmental tracking forms and required documentation

  • Runs appointment lists, including appointment out guides from the PCIS computer system

  • Faxes medical records to satellite locations as needed and assists with faxing other materials as requested

  • Responsible for pulling patient's medical records out of file and boxing them accordingly, as in deceased patients and purged patients

  • Effectively scans documentation into the patient's electronic medical record, placing it into the designated document category and navigating through the record appropriately

  • Distribution of incoming faxes and other correspondence ensuring timely follow through

  • Prepares UPS parcels for shipping and maintains accurate record of items mailed from the clinic

  • Other duties as assigned


Work Relationship and Scope:


The Medical Records Clerk reports directly to the Business Services Manager.


Knowledge, Skills, and Abilities:


  • High School diploma or equivalent

  • 1-2 years customer service experience

  • Ability to complete tasks in a timely manner while being detailed, accurate and thorough

  • Ability to work in a fast-paced medical facility while adhering to HIPAA compliance regulations

  • Demonstrates knowledge of proper, safe, efficient usage of office equipment, computers, and software; working knowledge of Microsoft Office


Work Conditions:


Work is generally performed at the main clinic; 800 N. First Street, Wausau, WI. Hours of work will be dependent on the needs of the Clinic. Requires the ability to sit or stand for extended periods of time. Occasional lifting (40 pounds), bending, stooping, pushing, pulling, and climbing stairs is required.


Acknowledgement:


This job description describes the general nature and level of work performed by the employee assigned to this position. It does not state or imply that these are the only duties and responsibilities assigned to the job. The employee may be required to perform other job duties as requested by the Administrator or Board President. All requirements are subject to change over time. Reasonable accommodations will be made to those individuals with a disability.


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