Customer Success & Services Intern - Summer 2022

LogicGate is a SaaS company with a mission to empower every organization with the technology they need to proactively manage and transform risk into strategic opportunities.

Weve recently secured more than $100M in Series C funding to help us get there, but we also need collaborative, curious, and self-driven team members as we continue to disrupt the wide world of GRC (governance, risk, and compliance) with our G2 Grid top rated GRC Solution, LogicGate Risk Cloud.

Were headquartered in Chicago yet have embraced a distributed work culture with employees in 25+ states.

Unless a job requirement makes it necessary for a particular role to be performed at the LogicGate office, our team members are able to choose the best working style for them whether that be in the office full-time, fully remote, or a hybrid of both.

Were already a top workplace in Chicago (just ask Built In (https://www.builtinchicago.org/companies/best-small-places-to-work-chicago-2020) , Crains Chicago Business (https://www.chicagobusiness.com/best-places-work/best-places-work-2021-finalists) , and the Chicago Tribune (https://topworkplaces.com/award/chicagotribune/2021/100-249/) ), and were thrilled to bring our culture nationwide.About the InternshipOur Customer Success & Services teams support our customers post-sale throughout the customer journey phases of onboarding & implementation, enablement, adoption, and growth.

Youll be placed on one of three workgroups (Professional Services, Implementation Services, or Customer Success) and learn the ins and outs of that function, while still getting exposure to the CS team as a whole.

This full-time, paid internship will take place in Summer 2022 and last 8-12 weeks based on school schedules.How youll spend your time:+ Becoming a power user of our Risk Cloud platform to understand basic and advanced functionalities + Assisting team members with digesting customer requirements and translating them directly to the platform+ Listening intently to customer pain points and connecting their needs to Risk Cloud product features, with a heavy focus on value creation+ Assisting your team in building and maintaining strong relationships with customers and becoming a trusted advisor throughout their GRC journey+ Collaborating cross-functionally with other LogicGate teams throughout the customer journey including Relationship Management, Product, and Development to support the overall customer experience+ Providing recommendations for how our team can streamline internal processes and gain efficiencies We get excited about you if you are:+ Working towards a Bachelor's degree with a planned graduation of Winter 2022 or Spring 2023 and have completed 2+ years of relevant coursework.

Accounting, Business, Engineering, or Management Information Systems majors preferred, though all are welcome to apply.+ Able to quickly understand your audience and tailor the right message to them+ Able to manage multiple accounts/priorities at a time organization, time-management, and attention to detail are critical+ Interested consulting you should have strong people skills, can demonstrate empathy, and can adjust your approach based on each customers specific needs.+ Flexible and adept at adapting you should be excited to work in a fast-paced environment and embrace an agile work style.+ Willing to take initiative you are creative and curious, and are willing to bring forward new ideas or suggestions on how to improve.+ Passionate for LogicGates mission and eagerness to contribute to a fast-growing tech company.What we have to offer:+ A structured onboarding and internship program that helps get you up to speed on our industry, company, and your role+ Shadowing, mentoring, and training opportunities with our LogicGOATS (a.k.a our team!)+ Opportunities to participate in networking events and company meetings+ Hands-on experience within LogicGate and the ability to make an impact+ Paid Internship with the potential for full-time employment to follow!LogicGate is dedicated to creating a community of diverse professionals, as we believe this creates a strong sense of belonging which ultimately enables our business to succeed.

We are passionate about creating safe, inclusive spaces for all those who come through our doors! Were proud to be an equal employment opportunity employer who does not discriminate on the basis of race, gender, sexual orientation, gender identity, age, national origin, disability, religion, veteran or military status, or any other protected status.Powered by JazzHR