Temporary/Hourly - Office Support

Shoreline Community College 16101 Greenwood Ave N Shoreline WA 98133, WA, WA
office support materials engagement customer service education accommodation teaching workforce office operations operations electronic filing databases regulations
Shoreline Community College is dedicated to inclusive excellence in teaching and learning, student success, and community engagement. Shoreline serves the educational, workforce, and cultural needs of our diverse students and communities through the core themes of educational attainment and student success, program excellence, community engagement, access and diversity, and College stewardship. Shoreline Community College is a place of open inquiry and learning, with a campus that models ideals set out in our Community Standard*. We are committed to upholding a culture of free expression, as well as maintaining a supportive and respectful learning and working environment for all. 
Description of program/department. 
  • Support office operations such as routine clerical duties (maintaining record keeping, electronic filing systems and/or databases)
  • Responds to inquiries and provides information about program rules policies, regulations or procedures 
  • Establish and maintain records and files
  • Answer questions via phone, email, online chat, and in person providing good customer service
  • Support office functions such as copying materials, filing documents, distributing mail and other office materials
  • Prepares correspondence and spreadsheets
  • Other duties as assigned of a similar nature and level
  • GED OR High School Diploma
  • One (1) year of experience providing assistance to clients/customers

  • Fostering a climate of equity and belonging through multicultural awareness and responsiveness
  • Ability to professionally interact with a diverse population of students, staff and faculty 
  • Ability to work calmly under pressure and deal effectively with upset individuals
  • Reliability, punctuality and ability to use discretion in decision making processes
  • Ability to work individually and as a team member to provide excellent customer service
  • Ability to effectively communicate in both oral and written English

  • Ability to meet the physical demands of sitting for prolonged periods of time at a desk/computer workstation, using repetitive arm, hand and finger movements. 
  • Ability to work in an open office setting with frequent in-person interaction and numerous interruptions, work under pressure, and handle multiple tasks/prioritize competing demands. 
  • Ability to read printed materials and a computer screen. 
TERMS OF EMPLOYMENT/SALARY:  These positions may work full or part-time on an on call basis, for periods of one week to six months, to fill in for permanent staff absences.  As an hourly on-call position, there is no predictability or guarantee of the number of hours/days that may be scheduled. Hourly employees maintain an “at-will” employment relationship meaning that either you or the College may terminate the employment relationship at any time, for any reason. Hiring of this position is contingent upon available funding as determined by the College President.    
Persons with disabilities have the right to reasonable accommodation in all aspects of employment with the College. This includes, but is not limited to recruitment, application, hiring, training, termination, conditions of employment, and any other employer-supported activities. Applicants requesting accommodation should contact the Office of Human Resources at [email protected]
  • In compliance with the Immigration & Nationality Act, proof of authorization to work in the US will be required at the time of hire. 
  • A collective bargaining agreement exists and membership in the Washington State Federation of Employees (WFSE) or payment of a service fee may be required dependent upon total number of hours. 
  • Other conditions that may apply will be detailed upon offer of employment.    
  • In addition, employment for this position requires proof of COVID-19 vaccination status or documentation of eligibility for a religious or medical exemption as of October 18, 2021 forward.   
  • This position is overtime eligible. 
In accordance with RCW 28B.112.080, applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current or past places of employment.To be considered for this position, please submit the following:
  • NEOGOV online application/profile 
  • Letter of interest addressing each qualification
  • Current resume
Applicants considered for positions at the College may be required to submit to a background check as a condition of employment. Adverse information from the background check will not necessarily preclude employment but will be considered in determining the applicant’ suitability for the positions.
Please Note: Once application materials have been submitted, you may not modify the application.
*Community Standard Statement
"Injustice anywhere is a threat to justice everywhere. We are caught in an inescapable network of mutuality, tied in a single garment of destiny. Whatever affects one directly, affects all indirectly ..."
 -- Rev. Dr. Martin Luther King, Jr.
Shoreline Community College is a place for students, employees, and the community to pursue excellence in education in an environment dedicated to equity, inclusiveness, and self-reflection. We value respectful, dynamic interactions and lively discussion. We strive to create an environment where everyone is supported and valued. Shoreline Community College does not tolerate hateful, violent, or discriminatory actions that target any person or group based on their beliefs, customs, identity, or affiliations. When one of us is diminished, all of us are diminished.

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