Senior Clinical Program Consultant - Telecommute
UnitedHealth Group
Remote
senior
telecommute
health
stakeholders
delivery
operations
management
data
process implementation
team
pharmacy
healthcare
analytics
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July 20, 2022
UnitedHealth Group
Eden Prairie, Minnesota
- Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get.
- Leading edge technology in an industry that is improving the lives of millions.
- Here, innovation is not about another gadget; it is about making health care data available wherever and whenever people need it, safely and reliably.
- There is no room for error.
- If you are looking for a better place to use your passion and your desire to drive change, this is the place to be.
- It's an opportunity to do
- your life's best work.
- The Clinical Program Consultant, Sr. of Program Development & Implementation on the RxCare team is responsible for assisting with strategy, analysis and execution of pharmacy initiatives, programs, and solutions for care delivery organizations and Clinical Performance.
- Apply advanced understanding of healthcare systems, data analytics, finance acumen, care delivery organization operations, practice operations, revenue cycle management, health plan operations and medical benefits to identify opportunities for affordability programs.
- Will assist and lead discovery/exploration, opportunity sizing, execution/implementation, partner with analytics team for establishing key metrics and long-term solution management for affordability programs in the pharmacy space.
- Serve as subject matter expert (e.g., clinical knowledge, project scope definition, risk identification, resource allocation, facilitation analytics, and finance).
- Make presentations to management on project updates project cycle and expected results.
- Collaborate with stakeholders across UHC, Optum, Care Delivery Organizations, and other stakeholders to ensure projects are aligned with core strategies and goals, implemented, and launched on time and in scope.
- Participate in annual business planning and end-to-end designs of programs and strategies.
- You'll enjoy the flexibility to telecommute
- from anywhere within the U.S. as you take on some tough challenges.
- Create or assist with creation of an overall program/process framework based on research (e.g., purpose, mission, goals, and objectives)
- + Define specific program/process requirements and expectations (e.g., who, what, when, where why)
- + Evaluate workflows, efficiencies, and best practices to determine program/process specifications
- + Identify skill, knowledge, and certification requirements for program/process implementation based on requirements
- + Develop program/process tools and resources based on workflow requirements
- + Obtain input and feedback from stakeholders during program/process development
- + Communicate program/process goals and status of program/process development with stakeholders
- + Oversee or assist with program or process implementation
- + Coordinate with others to develop program or process implementation plans
- + Secure buy-in from key stakeholders to program or process implementation plans
- + Provide operational or subject matter expertise to train others on program or process components (e.g., strategy, implementation)
- + Communicate program/process status with stakeholders
- + Leverage technology to develop and deliver presentations and/or training (e.g., Microsoft Office, WebEx)
- + Lead large, complex projects to achieve key strategic and business goals
- + Ensure alignment and understanding of program/project scope and objectives with the organization's strategic objectives and the Voice of the Customer(s)
- + Partner with executive leaders in the development of organizational objectives and short and long-term goals
- + Partner with various business units, leadership, and CDOs to identify/define performance planning/measures, programs, initiatives, based on emerging industry trends and growth opportunities
- + Oversee and instruct functionally diverse teams to achieve desired end-results on complex problems regarding projects
- + Lead and guide functional and segment teams through project implementations with competing agendas and priorities
- + Develop appealing data visualizations leveraging multiple internal and external data sources (quantitative and qualitative), and drawing insightful conclusions for decisions makers
- + Provide subject matter expertise and operational support to internal business partners
- + Coach, mentor and provide feedback to others
- + Maintain project and process knowledge bank to support best practice identification and implementation
- + Collaborate cross departmentally to manage risk forecasting/mitigation, project progress and issue resolution efforts
- + Act as a liaison between internal and external teams to help steer work stream communications to ensure response integrity
- + Perform all other related duties as assigned
- You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
- + 7+ years of experience in healthcare with all or some in provider practice or hospital operations, managed care, contracting, pricing, revenue cycle management, care delivery organizations, clinical patient care delivery and/or health plan.
- + 5+ years of professional project management experience that includes at least 3 years leading and directing project tasks
- + Experience in or exposure to healthcare operations
- + Intermediate or higher level of proficiency with Excel, PowerPoint, Visio, and Access
- + Full COVID-19 vaccination is an essential job function of this role.
- Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements.
- UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance.
- Candidates must be able to perform all essential job functions with or without reasonable accommodation
- Advance analytical and technical skills; including Tableau, SQL or SAS
- + Ability to create an effective team environment, build strong relationships
- + Solid in solving problems and issues in a matrix environment and communicating effectively at all levels of an organization
- + Solid prioritization, attention to detail, effective multi-tasking, verbal/written communication, and organizational skills
- In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function.
- UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance.
- Candidates must be able to perform all essential job functions with or without reasonable accommodation.
- Careers with Optum.
- Here's the idea.
- We built an entire organization around one giant objective; make health care work better for everyone.
- So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve.
- Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential.
- For you, that means working on high performance teams against sophisticated challenges that matter.
- Optum, incredible ideas in one incredible company and a singular opportunity to do
- The salary range for Colorado residents is $97,300 to $176,900.
- The salary range for Connecticut / Nevada residents is $97,300 to $176,900.
- Pay is based on several factors including but not limited to education, work experience, certifications, etc.
- In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements).
- No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.
- All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.
- UnitedHealth Group is a drug-free workplace.
- Candidates are required to pass a drug test before beginning employment.
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