Process Improvement Manager

Anthem, Inc. Watertown, Massachusetts
manager process improvement projects management team education medical health coaching training cross functional identification research research implementation
  • Responsible for process improvement projects to increase the quality and performance of a business unit.
  • + Provides process improvement methodology, coaching and training to associates and team members who are participating in process improvement projects.
  • + Collaborates with cross-functional teams in the identification, research and implementation of process improvements.
  • + Leads projects of significant scope.
  • + Manages internal and external process improvement projects with team members who work across regional and enterprise wide organizational structures and with external parties (providers and trade organizations) to formulate consensus on improvements and to implement internal and external systems, policies and procedures.
  • Requires a BA/BS in a related field and minimum of 5 years process improvement or project management experience; or any combination of education and experience, which would provide an equivalent background.
  • Six Sigma Black Belt certification or related process improvement certification preferred.
  • Pharmacy Benefit Management (PBM) industry/operational experience and/or account management within the PBM industry preferred.
  • Business Analysis experience preferred.
  • We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
  • The health of our associates and communities is a top priority for Anthem.
  • If you are not vaccinated, your offer will be rescinded unless you provide - and Anthem approves - a valid religious or medical explanation as to why you are not able to get vaccinated that Anthem is able to reasonably accommodate.
  • Anthem will also follow all relevant federal, state and local laws.
  • Anthem, Inc. has been named as a Fortune Great Place To Work in 2021, is ranked as one of the 2021 World's Most Admired Companies among health insurers by Fortune magazine, and a Top 20 Fortune 500 Companies on Diversity and Inclusion.
  • To learn more about our company and apply, please visit us at careers.
  • antheminc.com. Anthem is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws.
  • Applicants who require accommodation to participate in the job application process may contact [email protected] for assistance.

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