Remote Call Center Customer Service Business Sales Representative

Republic Services Remote
remote call center customer service sales sales representative representative sales training serving call center customer service growth inside sales
September 20, 2022
Republic Services
North Las Vegas, NV 89030, North Las Vegas, NV 89030
FULL_TIME, PART_TIME
$20/HOUR
Republic Services is now hiring Remote Call Center Customer Service Business Sales Representative in North Las Vegas, NV 89030. View job listing details and apply now.



POSITION SUMMARY: At Republic Services, we believe in career growth and opportunity. As an Inside Sales Consultant for Small and Large Containers you have an opportunity work with new and existing Commercial and Industrial customers by selling customized products and services for their business, the retention of existing customers, all while delivering superior customer service to our valued customers.



At Republic Services, We Work for Earth! When it comes to serving our communities, we’re devoted to providing the most effective, safe and environmentally- friendly waste management solutions. At Republic Services, we’re guided by five essential core values – to be Respectful, Responsible, Reliable, Resourceful, and Relentless in all we do, every day. It’s what makes us who we are, reminding us to keep our employees and customers at the heart of it all. We make sure your voices are heard and are recognized for their contributions.



Republic Services provides rewarding compensation and benefits for eligible employees including:



  • Comprehensive medical benefits coverage, dental plans and vision coverage.

  • Life insurance and accidental death & dismemberment insurance.

  • Employee Assistance Program.

  • Employee discount programs.

  • 401(k) plan with a company match.

  • Employee Stock Purchase Plan.



PRINCIPLE RESPONSIBILITIES:




  • Responds to inbound calls within inside sales environment from business customers inquiring about Republic Services products and services.

  • Builds customer and brand loyalty by addressing inquiries and handling the customer’s needs with a high level of respect and professionalism.

  • Creates customized solutions to acquire new business utilizing the sales tactics learned through training programs, sales model and mentoring process.

  • Proactively promotes Republic Services products and services to existing customers for cross/up-sell opportunities by following the growth sales process from initiation to close.

  • Provides sales support to existing customers wanting to make changes to their accounts.

  • Performs sales retention by using sales tactics learned through the training and mentoring process.

  • Accountable for meeting or exceeding performance metrics identified by CRC and Customer Experience leadership around customer experience, sales activity, and sales revenue.

  • Utilizes excellent verbal and written communication skills; including the ability to call, connect and interact with potential customers.

  • As business needs arise, may be required to assist the sales team focused on Residential customers.

  • Exemplifies high levels of quality, productivity and efficiency in a manner consistent with continuous quality improvement.

  • Performs other job-related duties as assigned or apparent



QUALIFICATIONS:




  • Associate or Bachelor’s Degree.

  • Self-starter and a strong work ethic.

  • Strong research, investigation and problem resolution skills.

  • Strong verbal, written, typing and interpersonal communication skills.

  • Spanish bilingual fluency, in a business environment.



MINIMUM QUALIFICATIONS:




  • High school diploma or GED.

  • Minimum of 1 year of experience in call center or sales environment.





Hourly Range: $15.35 - $21.65


Bonus Plan Details (if applicable):





START DATE: October 14, 2022
EASY TO WORK SHIFTS between 7:30am-6:30pm M-F Hours of Operation. First shift after training will likely be 9:30am-6:15pm until you are eligible for our next shift realignment.


TRAINING: Paid training. No time off allowed during this time to ensure optimal development.
PAY RATE is $18.75hr plus $250 monthly bonus potential
Both training and the position will be work from home.


We supply your computer and equipment. You must provide your own internet with speed of at least 25mbps, a quiet work place with no distractions, and a hard wired internet connection. Employees must be on camera in internal meetings and online training.




Why choose Republic?


Joining Republic isn’t just about taking on a new job, it’s about making a commitment to create a more sustainable world together. Our people provide an essential service, serving and impacting customers, neighborhoods, and communities everywhere.


As a company, we are proud of our values and encourage those who share in our aspirations to join our team:
· We protect our colleagues and communities through safe practices everywhere, every day.
· We are committed to serving our customers and communities by going above and beyond to exceed expectations.
· We take action to improve neighborhoods and communities by being environmentally responsible and creating a more sustainable world.
· We are driven to deliver results in the right way.
· We encourage a human centered culture that honors the unique potential and dignity of every person.



Republic Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable law.


The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position, and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.


Report this job

Similar jobs near me

Related articles