Director of IT - Remote

Fly With Us:
For over 20 years, Wings Over has served the best crispy chicken wings and hand-breaded tenders. Wings Over takes great pride in offering fast delivery as well as safe and convenient pickup and ordering options. With 25 signature flavors, everyone is guaranteed to find something they love! Wings Over has grown to 40 locations across 13 states, and is continuing to expand. We are looking for great people to join our Crew.

At Wings Over, we have 3 core values: Great People, Amazing Food, and Creating Smileable Experiences. We value and celebrate the differing perspectives of our Crew and our focus is to continue developing society's next leaders. We are on a journey to create experiences that leave everyone happier than before they interacted with us.

Now Serving These Benefits:

• Fully remote position
• An energetic, collaborative, and positive work environment
• Supportive team focused on your personal and professional growth
• Unlimited PTO (15+ days encouraged) / flexible schedule
• $50 monthly wellness credit
• $1,000 annual education credit
• $500 work-from-home credit
• Medical, dental, and vision
• 401(k) with employer match
• Weekly 1-on-1s

The Opportunity:

Wings Over is seeking a Director of IT to join our corporate team supporting 40 corporate and franchised restaurant locations. You will lead all systems and technology initiatives to ensure the success of all restaurants.

Technology is one of the core pillars of our business, and ensuring all systems are working properly and efficiently is critical to the success of each restaurant and our operation as a whole. We are looking for someone who has great attention to detail, knowledge and understanding of the role technology plays in the restaurant industry; who is obsessed with solving problems and thrives in a fast-paced environment; and who is confident and comfortable speaking with internal and external stakeholders.

Day in the Life: (includes, but not limited to)

• Lead IT department initiatives, timelines, budgets, and development.
• Manage and develop members of the IT team.
• Analyze IT infrastructure and systems performance to assess operating costs, productivity levels, upgrade requirements, and other metrics and needs.
• Develop, implement, and evaluate IT projects in line with organizational objectives.
• Evaluate and create new solutions for hardware and software.
• Primary point of contact to support internal company, franchise partners, and guest information systems needs.
• Assist team with troubleshooting, resolving, and documenting a range of technical issues and resolutions related to hardware, software, etc.
• Develop and maintain relationships with third party vendors and external system providers.
• Work directly with corporate and franchise operators and stakeholders to train and support new systems and processes.
• Other related duties as assigned.

What You Bring to the Table:

• Bachelor's degree in Computer Science, Information Technology, Business, Hospitality, or related field required
• Knowledge of implementing hardware and software in the hospitality industry required
• Previous IT/systems leadership experience
• Experience with C# or other .NET Languages (Preferred)
• Knowledge of Point of Sale Extended Markup Language (POSXML)
• Proven experience in configuring, maintaining and supporting technology systems, such as POS systems and digital ordering platforms
• Experience installing Kitchen Display Units (KDU's)
• Effective problem solver with strong attention to detail.
• A disciplined approach to priority setting.
• High-energy, self-motivated, action orientation, positive and humble attitude, flexible, hard-working, high level of integrity.
• Willingness to participate in Nest Visitation: Travel to work in-store for a shift 1-2 times per year.

Wings Over is an Equal Opportunity Employer.