Software Engineer, Service Platform

Stripe South San Francisco, California
software engineer engineers stripe infrastructure tools payments team operations operating people design financial
March 14, 2023
South San Francisco, California
Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions

of companies from the world s largest enterprises to the most ambitious

startups use Stripe to accept payments, grow their revenue, and

accelerate new business opportunities. Our mission is to increase the

GDP of the internet, and we have a staggering amount of work ahead. That

means you have an unprecedented opportunity to put the global economy

within everyone s reach while doing the most important work of your


About The Team

Stripe s infrastructure powers businesses all over the world. We process

payments, run marketplaces, help entrepreneurs start an internet

business from anywhere in the world, and more. Infrastructure engineers

at Stripe build the systems that power all of our products, globally and

at scale.

Our users trust us with their businesses and livelihoods, and every

request that Stripe handles is critical. We process billions of dollars

every year for millions of users, from the largest enterprises to a

startup making their first sale. We invest deeply in the reliability of

our infrastructure to earn their trust.

What you ll do

Stripe has thousands of engineers working across many different product

areas. The Service Operations team works with engineers to build tools

and solutions to accelerate the development and operations of their

software. We have a lot of work to do: in 2023, we must expand our

development tooling to cover more use cases and provide users with

intuitive experiences for creating and operating their services at

scale. We d love for you to be a part of it. We re close to the people

using our tools and solutions and we are constantly looking for

opportunities to improve their experiences.

  • Design, build, and support tools and automated processes to provide intuitive, resilient and flexible solutions that accelerate engineers across the company.
  • Build a great customer experience driven by customer feedback and analytics.
  • Simplify complexity by utilizing design principles and setting the right context and expectations.
  • Debug production issues across services and multiple levels of the stack

Who you are

We re looking for someone who meets the minimum requirements to be

considered for the role. If you meet these requirements, you are

encouraged to apply. The preferred qualifications are a bonus, not a


We re looking for people with a strong background (or interest!) in

building tools and solutions to make engineers more effective. We d love

to hear from you whether you re a seasoned productivity engineer, or

whether you ve just learned you like building automation for other

engineers. Many of our engineers work remotely from both the US and

Canada, and we d be happy to talk to you about the possibility of

working remotely.

Minimum Requirements
  • Build internal tools and solutions that engineers love to use
  • Debug complex problems across the whole stack
  • Uses a metrics driven approach and can make informed decisions using data
  • Strives for operational excellence holding yourself and others accountable for a great experience
  • Are able to write high quality code in a programming language (e.g.Typescript, Go, Java)

Preferred Qualifications
  • Has experience designing and building infrastructure tooling
  • Has experience building and operating services or infrastructure at scale
  • Thinks in systems: their edge cases, failure modes, and lifecycles

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