Shift Leader
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ESSENTIAL FUNCTIONS
Interacts with crew members and customers using Tropitude (Tropitude is our mojo and what makes
Tropical Smoothie Café fun and different and means having energy and creating a positive atmosphere).
Trains and coaches crew members during each shift to ensure brand standards are upheld.
Delivers Unparalleled Hospitality to each customer that visits our cafe.
Knowledgeable and proficient in each position within the cafe.
Successfully completed the Café Basics Training Program and Certified Trainer Program.
Ensures each station is operating to Tropical Smoothie Cafe s standards.
Uses tools to accomplish goals, manage labor and control inventory.
Performs any additional tasks necessary to run the cafe.
Serves as manager when General Manager is not present.
Drawer counts, labor percentage monitoring, open or close cafe, managerial duties as assigned.
REWARDS:
- Fun, fast paced, upbeat environment with no fryers!
- Generous employee discounts.
REQUIREMENTS:
REQUIRED EXPERIENCE
- Previous leadership and/or restaurant experience.
- Legally able to work within the State and Federal guidelines.
PHYSICAL REQUIREMENTS
- Continuous standing and walking throughout the duration of each shift.
- Bending, lifting and carrying up to 25 pounds to perform duties like stocking, refilling ice or taking out
- trash.
- Constant face-to-face interactions with crew members and customers.
- Safely navigate in a fast-paced cafe environment.
- Ability to multi-task and remain positive in sometimes stressful working conditions.
WORKING CONDITIONS
- Most shifts are between six to eight hours, but this may vary.
- Crew Leaders can expect to have some early mornings, late evenings, weekend and/or holiday hours and may have additional opening/closing responsibilities.
- Lead Crew Members by demonstrating Tropical Smoothie Cafes core values in all interactions.
- Comply with the Tropical Smoothie Cafe uniform and personal hygiene polices for each shift.
Job Types: Full-time, Part-time
Pay: $13.00 - $15.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid training
Restaurant type:
- Café
Shift:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Ability to Relocate:
- Indianapolis, IN 46250: Relocate before starting work (Required)
Work Location: In person