Assistant Restaurant Manager

Description

Pay, Perks, and Benefits

• $60,000 ~ $70,000/yr
• 401(k) Retirement Plan with Employer Contributions (upon meeting eligibility criteria)
• Free daily meals prepared in our kitchen
• Free kayak and paddleboard rentals
• Discounts on rooms, spa, restaurant and more!

Full-Time Benefits Include

• Health insurance (Medical, Dental, Vision, Hospital/Accident)
• Life insurance
• Education Assistance Program
• Paid time-off

About This Position

The Assistant Restaurant Manager is responsible for supporting the effective operations of the Restaurant, Lounge, Patio-Café, and Room Service. The Assistant Restaurant Manager will find themselves in a variety of situations during any given time period and must be flexible and able to multi-task. This position requires consistency, integrity and a commitment to the overall wellbeing of the operation and the team. Essential functions include but are not limited to:

• Balance administrative tasks with an on-the-floor approach to management
• Manage PM Restaurant Employees to include training, performance reviews and disciplinary measures
• Act as Floor Manager for scheduled shifts: personalize the guest experience and perform guest recovery when necessary; manage floor staff and ensure the completion of all job duties/side-work
• Point of contact for Alderbrook staff and guest with regard to restaurant charge errors or disputes in absence of the Restaurant & Lounge Manager
• Monitors/adjusts staffing levels for scheduled shifts
• Provide help as needed on Restaurant floor, including but not limited to: expediting, running food, bussing tables, seating guests, greeting guests, providing drinks, etc.
• Manage Reservations program for the Restaurant, including but not limited to: private dining and special events reservations
• Training and development of Restaurant staff. Coach and develop fine dining service skills in all Restaurant staff, correct when

Supervisory Responsibilities

• Manage PM Restaurant service staff
• Supervise all staff during
• Participate in the hiring process
• Train Restaurant/Lounge employees as requested
• Advise Restaurant & Lounge Manager with regard to counsel and discipline of departmental employees; participate in or execute counseling/discipline of departmental employees
• Contribute to the accurate and timely preparation of performance reviews
• Ensure all interactions with and between coworkers are conducted in a highly professional and efficient manner
• Ensure a safe working environment in areas of responsibility

Requirements

Qualifications

• 2 years prior restaurant management experience, required
• Minimum two-year degree or certificate in business management, food service or humanities
• Knowledge of Microsoft Office products (Excel/PowerPoint/Word/Outlook), required
• Progressive supervising experience
• Must have open availability
• Strong admin skills
• Experience with ordering, payroll, reservation management, database management and spread sheets

Successful Characteristics

• Professional: Report to work when scheduled and with a professional and well-groomed appearance.
• Effective Planning: Ability to prioritize tasks and duties.
• Personal: Pleasant personality - provides eye contact, hospitable by nature; speaks with poise, voice control and confidence using proper English; service oriented, fast learner, self-reliant, sensitive, tolerant of stress and able to maintain a positive attitude at all times, shows initiative, judgment, desire & ability to work with a diverse staff, commitment to the Resort and fulfillment of the Alderbrook Promise.
• Knowledge of Work: excellent attention to detail, work standards.
• Interpersonal: Ability to work/communicate effectively verbally with multiple operating departments. Able to speak, read and write English.
• Work habits: Ability to work independently, autonomously and without supervision, while also able to follow written and verbal instructions when necessary. Able to work long hours and additional hours if necessary. Team-oriented.

Physical Demands of the Work Environment

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Work Environment: Conditions are those of a typical of a kitchen/restaurant environment. It is a controlled environment, and the position experiences a moderate level of noise in the work environment.
• Physical Demands: While performing the duties of this job, the employee is regularly required to talk and hear. The employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; and stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and distance vision.

Standard Specifications

Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently.

A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor.

This document does not create an employment contract, implied or otherwise, other than an "at-will" employment relationship. Alderbrook Resort & Spa may amend a job description at any time with or without notice.

Our ability to achieve our mission is enhanced by a diverse team and an inclusive culture. We seek candidates who possess knowledge, skills, and lived experience that contribute to the diversity of our team and share a commitment to equity.

Alderbrook Resort & Spa is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race, color, sex, creed, religion, age, marital or nursing mother status, pregnancy, national origin, citizenship, the presence of any sensory, mental, or physical disability, veteran status, sexual orientation, gender identity, gender expression, status as an actual or perceived victim of domestic violence, sexual assault, or stalking, or any other status or characteristic protected by applicable local, state, or federal law.

Applicants who need accommodation in the application process or wish to receive this job post in an alternative format, should contact Human Resources at Alderbrook Resort & Spa.