General Delivery Manager
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Delivery / Operations Manager : Home Furniture Deliveries : Houston TX
Compensation : $ 75,000
Warehouse Location: Dallas TX
Account: White Glove In-Home Delivery
Schedule: 4:30am to 1pm / 11:00am to 8:00pm
Job Status: Full Time / 5 days / Open Schedule availability / Tuesday to Saturdays / Some Mondays
Must be able to work flexible schedules including weekends and holidays, and be available to address operational issues in real time.
Industry: Consumer Goods / Delivery / Transportation / Furniture / Home Décor
Support of: Home Office / Field - Human Resources / Fleet maintenance
Career Level: Professional
Account Type: Cross Dock Warehouse Home Delivery (White Glove) / 7-10 Trucks
Description
The position will support the “two- person” delivery driver & helper (employee or independent contracted contractors) and associated personnel in a fast-paced, environment. Supports all facets of the operation, transportation, and delivery operations, and ensures processes and communications are aligned to meet and exceed client requirements. Ensures positive customer experience and positive client partnership. Directs the development of all warehouse personnel and operations, as well as contracted delivery partners to support the client relationship.
Responsibilities
- Support measuring and monitoring of the complete fulfillment cycle to meet and exceed client requirements-including transportation, receiving and quality inspections, return inventory management.
- Supports a number box trucks and a culture of a team environment.
- 3-5 years effective in managing Consumer Goods / Delivery / Transportation / Home Décor or Installations - Remote teams or drivers.
Skill Requirements
- Strong knowledge of warehouse processes, technology, order fulfillment to retail, transportation, and supply chain management.
- Excellent written and verbal communication skills.
- Effective organizational and planning skills including the ability to define a problem, collect data, determine root cause, and work to resolution with a team.
- Experience in a direct customer interaction role, with a solid background of managing work teams to meet client expectations.
- Proven leadership ability; demonstrated ability to build, mentor, train, grow and lead a team.
- Strong computer skills, especially in Microsoft Office Suite (Excel, Word, PowerPoint).
Position Requirements (Experience)
- Minimum 3-5 years of experience in warehouse management, distribution, and inventory control - White Glove Residential delivery - Installation in big box consumer goods or last-mile distribution.
- Proven track record of successful warehouse management, for large clients with multi-year service agreements.
- BS/BA degree preferred. Advanced coursework or college degree in related field a plus.
Werner Logistics offers competitive wages and bonuses
Pre-Employment: Pass pre-employment testing (Drug Screening, Background Check and MVD-MVR)
Company Profile
Werner Enterprises, Inc. was founded in 1956 and is a premier transportation and logistics company, with coverage throughout North America, Asia, Europe, South America, Africa and Australia. Werner maintains its global headquarters in Omaha, Nebraska and maintains offices in the United States, Canada, Mexico, China and Australia. Werner is among the five largest truckload carriers in the United States, with a diversified portfolio of transportation services that includes dedicated; medium-to-long-haul, regional and local van; expedited; temperature-controlled; and flatbed services. Werner’s Logistics portfolio includes freight management, truck brokerage, intermodal, and international services. International services are provided through Werner’s domestic and global subsidiary companies and include ocean, air and ground transportation; freight forwarding; and customs brokerage.