✨ Fill and validate PDF forms with InstaFill AI. Save an average of 34 minutes on each form, reducing mistakes by 90% and ensuring accuracy. Learn more

Facilities Assistant

Mace Dallas, Texas
assistant vendors issuing security monitoring pantry supplies insurance admin global investment service standards reception access control
October 1, 2022
Mace
Dallas, Texas
The opportunity


To effectively manage the day-to-day admin of the client s space and office floor area providing a first-class service in a professional and efficient manner.


Project: Global investment company.


Your Responsibilities Will Include


  • Ensuring that telephones are answered in a professional and timely manner and customer inquiries are dealt with in accordance with service standards and within agreed response times.
  • Issuing all visitors and vendors with a visitor badge, or access card, ensuring their names and details are correctly spelled and logged into the visitor book or system.
  • Maintaining the physical security of client space by monitoring all employee and guest traffic in reception, and access control of vendors and contractors entering Invesco space through the freight elevator.
  • Issuing access cards and keys as required, ensuring adherence to all relevant security processes and protocols.
  • Performing weekly and monthly audits of temporary access cards, employee access cards, and secured rooms.
  • Monitoring FM24 helpdesk tickets and distributing to facilities staff or building engineers as appropriate for completion, ensuring timely action on requests, appropriate documentation is appended to tickets and prompt closure of tickets within SLA.
  • Oversight of all breakrooms, pantries, and beverage centers: ensure vendors stock pantry areas with consumables to specifications and pantry equipment is cleaned, PM d and repaired as scheduled/needed.
  • Performing periodic checks of all first aid equipment and supplies, and restocking supplies as needed.
  • Coordinating with vendors as appropriate or directed by FM for repair and/or maintenance of equipment, furniture, fixtures, and finishes.
  • Supporting and contributing to the client s environmental accreditation, processes, and programs.
  • Maintaining database of contractor certificates of insurance (COI), ensuring all COIs are kept current and include appropriate insurance levels.
  • Ensuring services are delivered to the agreed service levels and developing strong relationships with visitors and staff at all levels.


About You


You have a minimum high school diploma or higher degree. You have experience in facilities or property management in a similar role. You have knowledge of IT tools, including MS office suite.


You are digitally savvy, can build lasting client relationships and lead strong, motivated teams. You will be hungry to grow your career and enjoy the opportunities Mace has to offer.

Report this job

Similar jobs near me

Related articles