Assistant Operations Manager - Airport

Hudson Group Lehi, UT
assistant operations manager team hudson retail operations customer service management sales assistance manager rate
March 3, 2024
Hudson Group
Lehi, UT
FULL_TIME

Hudson Group is hiring for Assistant Operations Manager - Airport

Join our team now and receive a $300 hiring bonus as a welcome gift!

Grow With Us!

For more than 30 years, Hudson has been the top travel retailer in North America, offering a wide array of products and services through over 1,000 establishments, including duty-free, duty-paid, and food & beverage stores

Our offerings are designed to cater to your specific requirements:

  • Job seekers can expect a rate of pay that is competitive at $17.00 for this opening
  • How Daily Pay Can Benefit You Financially
  • Hudson PerkSpot Discount
  • Enjoy 20% off with Hudson Employee Discount
  • All food and beverage products at Hudson are available at a 50% off discounted rate
  • PTO
  • More and more employers are recognizing the importance of work-life balance and are creating leave programs that provide employees with greater flexibility
  • Health care benefits that provide insurance coverage for medical, dental, and vision services are a crucial component of ensuring that employees are able to receive the care they need, when they need it
  • Paid life insurance, which is sponsored and paid for by the employer, is an attractive and valuable benefit for employees
  • Employee Recognition Programs
  • The potential for progression and development is a key consideration for many professionals when choosing an employer, as they seek to build a fulfilling and rewarding career over time
  • The Significance of On-Going Training & Development for Employee Growth and Performance
  • Get Up to $500 as a Referral Prize

A Job Tailored for Customer Service: As a Retail Operations Supervisor, you will be in charge of overseeing customer service at a retail location. If you enjoy meeting the needs of individuals and finding solutions to customer concerns, this job is likely a great fit for you:

  • Provide support to the General Manager and Operational Managers in their duties by supervising team members and overseeing store operations to guarantee high-quality customer service
  • Working at Orlando Sanford International Airport can be an exciting career as it presents a variety of diverse job roles, from customer service agents to air traffic controllers

The success of your team depends on your ability to guide and support them in all aspects of their work, from customer service to inventory management:

  • Give yourself the opportunity to be flexible by being available to work on weekends and holidays if needed
  • The ideal way to advance in your career is to commit to working full-time hours
  • Keep a watchful eye over a group of team members

The Retail Operations Supervisor is in charge of the development and implementation of operational standards and guidelines for retail staff to follow:

  • Offers regular staff training and coaching sessions to help team members improve themselves
  • Implements shift change procedures to ensure a smooth transition between team members, thus avoiding any loss of productivity
  • Conducts a comprehensive cash register preparation, which involves float verifications, end-of-the-day cash reconciliations verification, deposit processing, and void processing
  • Ensures that daily checks are conducted on items such as cigarettes, phone cards, and newspapers, reporting any discrepancies to the relevant authorities as necessary
  • The company policy specifies that the workers should turn up promptly for duty, attired in a spotless full uniform that also includes identification tags
  • It is essential to inform management of any tardiness or absenteeism among staff to maintain the smooth workflow of the organization
  • The assurance of greeting customers proactively and offering knowledgeable assistance by trained associates
  • Proper management of customer lines can improve the flow of customers, reduce waiting times, and prevent customer frustration
  • Confirms that the sales team has been designated their daily tasks and has been briefed on the day-to-day sales objectives and modifications in process
  • Exhibiting a profound understanding of the products offered and ensuring that they are replenished and rotated properly on the sales floor
  • Maintains and upholds the home's housekeeping standards by dusting, folding, replacing burnt-out bulbs, and sweeping or mopping
  • Maintains a keen eye for any suspicious behavior that may indicate attempted theft or shoplifting and ensures adherence to cash register and other relevant policies

Required Qualifications:

  • Skillful in providing expert consultation on daily activities, management, and planning for the company's general managers, operations managers, and supervisors
  • At least one year of experience overseeing a team in a retail setting
  • Retail work has provided me with the opportunity to fine-tune my abilities in serving customers with diverse needs
  • Provides assistance and supervision to retail staff
  • Operates alongside on-site sales personnel to ensure maximum efficiency
  • Leaders who are interactive and engage with their team can build stronger relationships and gain a deeper understanding of employee needs and concerns
  • A quick and adaptable mindset is ideal for operating in a rapid-paced setting
  • The ability to manage time effectively and handle multiple tasks simultaneously is highly valued in today's competitive workforce
  • Good problem-solving skills
  • Whether you obtain a high school diploma or an equivalent degree, it demonstrates that you have acquired the necessary knowledge and skills to succeed in various professions

Hudson believes in hiring individuals based on their qualifications and does not show any bias towards any specific category they belong to. The organization puts a great emphasis on creating a workplace environment where people can come and work without having to worry about any form of discrimination. Hudson is staunchly committed to diversity and ensuring that their workplaces encourage individuals from all backgrounds to thrive.

The fulfillment of employment offers is conditional on the satisfactory completion and clearance of background checks and/or employment verification findings.

To avoid confusion, please do not contact Hudson for this job opening, as the recruiting team will personally reach out if they require assistance filling the position.


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