Technical Program Manager, Infrastructure

Stripe South San Francisco, California
technical technical program program manager manager infrastructure infrastructure technical engineering technical program drive program management management stripe
March 12, 2023
South San Francisco, California

Who we areAbout StripeStripe is a financial infrastructure platform for businesses. Millions
of companies—from the world’s largest enterprises to the most ambitious
startups—use Stripe to accept payments, grow their revenue, and
accelerate new business opportunities. Our mission is to increase the
GDP of the internet, and we have a staggering amount of work ahead. That
means you have an unprecedented opportunity to put the global economy
within everyone’s reach while doing the most important work of your
career. About the teamInfrastructure Technical Program Managers own and deliver the highest
leverage engineering programs impacting/driven out of infrastructure
(across Reliability, Security, and Foundation) to maximize Stripe's
velocity, efficiency, and scalability. What you’ll doAs a Technical Program Manager in the Infrastructure space, you will
play a key role within engineering and drive programs that span across
the organization in the areas of security, reliability, or core
infrastructure. You will be responsible for the successful definition,
cross-functional strategy, planning and execution of large-scale
technical programs that help to solve complex problems and enable
products and infrastructure. Responsibilities
  • Operationalize and execute on key cross functional programs spanning
    all engineering organizations including managing Operation Reviews,
    driving efficiencies in capacity governance and launch reviews
  • Partner with Engineering Managers and Technical Program Managers to
    define, scope and improve the operational needs within the teams
  • Define and standardize documentation and communication processes
  • Develop, implement, and iterate on program management procedures,
    frameworks, and metrics to achieve goals with defined success criteria
  • Develop, define and report on program health and success metrics
  • Leverage data to drive strategic decisions and reporting at the
    leadership level
  • Create canonical documentation of plans and processes, driving
    consistency and alignment across teams
Who you areWe’re looking for someone who meets the minimum requirements to be
considered for the role. If you meet these requirements, you are
encouraged to apply. The preferred qualifications are a bonus, not a
requirement. Minimum requirements
  • 7+ years of technical product/program management experience
  • You are not satisfied with just delivering a program on time—you are
    discerning about product/infrastructure architecture and obsessed with
    quality, reliability & correctness
  • You have a track record of providing program management during all
    phases of software development from kick-off to ship, demonstrating
    critical thinking and thought leadership
  • You have strong written and verbal communication skills, building
    strong relationships with stakeholders and teams around the
  • You can drive internal and external process improvements across
    multiple teams and functions
  • Experience operating autonomously and leading large-scale efforts
    across multiple teams and functions, with stakeholders in different
    disciplines across time zones
  • Analytical and problem-solving experience with large-scale platforms,
    infrastructure and organizations
  • Experience leading initiatives with a global footprint having built
    APIs, products, and complex systems/infrastructure at scale

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