Entry Level IT Helpdesk Support Assistant
Florida Professional Group
Ocala, FL
Full-time
Posted Mar 23, 2026
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via Florida Professional Group
Job Description
ssing system and user issues in a timely and professional manner. Help desk support works with the IT team, and will often interact with system and computer users across the company. The help desk team will train users on basic system and computer functions.
Qualifications
Benefits
Responsibilities
- • A Computer Support Assistant will be supporting the Help Desk Support Specialists, who are the go-to people for providing technical assistance and support related to computer systems, hardware, and software
- • They are responsible for answering queries and addressing system and user issues in a timely and professional manner
- • Help desk support works with the IT team, and will often interact with system and computer users across the company
- • The help desk team will train users on basic system and computer functions