Medical Office Assistant I - Hagerstown
Johns Hopkins Medicine
Hagerstown, MD
Full-time
Posted Mar 17, 2026
Apply Now
via Johns Hopkins Medicine
Benefits
Health Insurance
Paid Time Off
Dental Coverage
Job Description
Great schedule! Full-time, 40 hours per week. Monday-Friday, 8am-5pm in Hagerstown, MD.
• Medical, Dental, Vision Insurance.
• Retirement Savings Plan w/employer contribution
• Paid Time off & Paid holidays
• Employee and Dependent Tuition assistance benefits
• Refer a friend to Johns Hopkins, opportunity to earn $$$
• Health & Wellness programs and more!
As a Medical Office Assistant for Johns Hopkins Community Physicians, you'll:
• Provide excellent customer service to our patients at JHCP.
• Receive incoming and make outbound telephone calls to schedule appointments, process patient medication refills, process referrals, and take messages for the providers.
• Check patients in and out, collect copays, and respond to patient messages.
• Verify insurance and collect demographics.
What You'll Need to be Successful:
• High School Diploma or GED required.
• 2+ years experience in healthcare or customer service preferred.
• EPIC experience is very helpful!
• Ability to successfully pass all required training to obtain security access to perform role. Includes, but not limited to: Electronic medical record training, Insurance training-foundations, government and commercial.
Salary Range: Minimum 17.37/hour - Maximum 23.03/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.
We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.
Johns Hopkins Health System and its affiliates are drug-free workplace employers.
• Medical, Dental, Vision Insurance.
• Retirement Savings Plan w/employer contribution
• Paid Time off & Paid holidays
• Employee and Dependent Tuition assistance benefits
• Refer a friend to Johns Hopkins, opportunity to earn $$$
• Health & Wellness programs and more!
As a Medical Office Assistant for Johns Hopkins Community Physicians, you'll:
• Provide excellent customer service to our patients at JHCP.
• Receive incoming and make outbound telephone calls to schedule appointments, process patient medication refills, process referrals, and take messages for the providers.
• Check patients in and out, collect copays, and respond to patient messages.
• Verify insurance and collect demographics.
What You'll Need to be Successful:
• High School Diploma or GED required.
• 2+ years experience in healthcare or customer service preferred.
• EPIC experience is very helpful!
• Ability to successfully pass all required training to obtain security access to perform role. Includes, but not limited to: Electronic medical record training, Insurance training-foundations, government and commercial.
Salary Range: Minimum 17.37/hour - Maximum 23.03/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.
We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.
Johns Hopkins Health System and its affiliates are drug-free workplace employers.
Qualifications
- • High School Diploma or GED required
- • EPIC experience is very helpful!
- • Ability to successfully pass all required training to obtain security access to perform role
Benefits
- • Full-time, 40 hours per week
- • Medical, Dental, Vision Insurance
- • Retirement Savings Plan w/employer contribution
- • Paid Time off & Paid holidays
- • Employee and Dependent Tuition assistance benefits
- • Refer a friend to Johns Hopkins, opportunity to earn $$$
- • Health & Wellness programs and more!
- • Includes, but not limited to: Electronic medical record training, Insurance training-foundations, government and commercial
- • Salary Range: Minimum 17.37/hour - Maximum 23.03/hour
- • In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority
Responsibilities
- • Provide excellent customer service to our patients at JHCP
- • Receive incoming and make outbound telephone calls to schedule appointments, process patient medication refills, process referrals, and take messages for the providers
- • Check patients in and out, collect copays, and respond to patient messages
- • Verify insurance and collect demographics