Front Office Assistant

Green Physical Therapy

Moreno Valley, CA Full-time and Part-time Posted Mar 25, 2026
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Benefits

Health Insurance Paid Time Off

Job Description

alongside our team. Our ideal candidate can deal efficiently with complaints and has a solid customer service approach. Ultimately, you should be able to ensure our front desk provides professional and friendly service to our customers.

Responsibilities
• Ensure front desk is tidy and has all necessary stationery and material (e.g. pens, forms and informative leaflets)
• Train, supervise and support office staff, including receptionists, security guards and call center agents
• Ensure timely and accurate customer service
• Handle complaints and specific customers requests
• Troubleshoot emergencies
• Monitor stock and order office supplies
• Ensure proper mail distribution
• Keep updated records of office expenses and costs
• Ensure company’s policies and security requirements are met

Skills
• Proven work experience as a Medical Front desk associate
• Hands on experience with office machines (e.g. fax machines and printers)
• Thorough knowledge of customer service
• Proficiency in English and Spanish(oral and written)
• Solid knowledge of MS Office, particularly Excel and Word
• Excellent communication and people skills
• Good organizational and multitasking abilities
• Problem-solving skills
• High School diploma; additional certification is a plus

Job Types: Full-time, Part-time

Pay: $18.00 - $21.00 per hour

Benefits:
• 401(k)
• Health insurance
• Paid time off

Ability to Commute:
• Moreno Valley, CA 92553 (Required)

Ability to Relocate:
• Moreno Valley, CA 92553: Relocate before starting work (Required)

Work Location: In person

Qualifications

  • Proven work experience as a Medical Front desk associate
  • Hands on experience with office machines (e.g. fax machines and printers)
  • Thorough knowledge of customer service
  • Proficiency in English and Spanish(oral and written)
  • Solid knowledge of MS Office, particularly Excel and Word
  • Excellent communication and people skills
  • Good organizational and multitasking abilities
  • Problem-solving skills
  • Moreno Valley, CA 92553 (Required)
  • Moreno Valley, CA 92553: Relocate before starting work (Required)

Benefits

  • Pay: $18.00 - $21.00 per hour
  • 401(k)
  • Health insurance
  • Paid time off

Responsibilities

  • You will act as the ‘face’ of our company and ensure visitors receive a heartwarming welcome
  • You will coordinate all front desk activities, including calls, reservations and guests services
  • As a Front office assistant, you should combine a pleasant personality with a dynamic professional attitude to work alongside our team
  • Ensure front desk is tidy and has all necessary stationery and material (e.g. pens, forms and informative leaflets)
  • Train, supervise and support office staff, including receptionists, security guards and call center agents
  • Ensure timely and accurate customer service
  • Handle complaints and specific customers requests
  • Troubleshoot emergencies
  • Monitor stock and order office supplies
  • Ensure proper mail distribution
  • Keep updated records of office expenses and costs
  • Ensure company’s policies and security requirements are met