Office Assistant Receptionist
RHC SWR Copperas Cove
Copperas Cove, TX
Full-time
Posted Mar 25, 2026
16.34–26.15 an hour
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via Glassdoor
Benefits
Dental Coverage
Health Insurance
Paid Time Off
Job Description
que experiences you bring to our purpose-minded team. All while understanding that together we are even better.
All the benefits and perks you need for you and your family:
• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
• Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits
Schedule:
Full time
Shift:
Day (United States of America)
Address:
2401 WALKER PLACE BLVD
City:
COPPERAS COVE
State:
Texas
Postal Code:
76522
Job Description:
Facilitates medical record requests accurately and timely. Assists with daily closing procedures. Other duties as assigned Greets and directs patients in a friendly, welcoming, and timely manner. Demonstrates knowledge of department policies and procedures to assist patients appropriately. Answers the telephone and handles calls in a timely and friendly manner, including appropriate documentation of the call. Consistently responds to patient requests in a timely and professional manner. Collects required documents such as insurance cards and photo IDs for encounters. Schedules and confirms patient appointments prior to the appointment date to ensure a low no-show rate. Obtains appropriate medical records and patient information to support patient care needs and distributes documentation within the AMR accurately and timely. Obtains insurance authorizations and verifies coverage prior to the patient's appointments, notifying the patient of the current status. Collects copays, deposits, deductibles, prior balances, coinsurance, and self-pay payments at the time of service per department policy. Establishes patient payment plans as required by department policy. Processes patient referrals accurately and timely.Knowledge, Skills, and Abilities: • N/A Education: • High School Grad or Equiv [Required] Field of Study: • or equivalent Work Experience: • 1+ years related experience [Preferred] Additional Information: • N/A Licenses and Certifications: • N/A
Physical Requirements: (Please click the link below to view work requirements)
Physical Requirements - https://tinyurl.com/23km2677
Pay Range:
$16.34 - $26.15
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.
All the benefits and perks you need for you and your family:
• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
• Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits
Schedule:
Full time
Shift:
Day (United States of America)
Address:
2401 WALKER PLACE BLVD
City:
COPPERAS COVE
State:
Texas
Postal Code:
76522
Job Description:
Facilitates medical record requests accurately and timely. Assists with daily closing procedures. Other duties as assigned Greets and directs patients in a friendly, welcoming, and timely manner. Demonstrates knowledge of department policies and procedures to assist patients appropriately. Answers the telephone and handles calls in a timely and friendly manner, including appropriate documentation of the call. Consistently responds to patient requests in a timely and professional manner. Collects required documents such as insurance cards and photo IDs for encounters. Schedules and confirms patient appointments prior to the appointment date to ensure a low no-show rate. Obtains appropriate medical records and patient information to support patient care needs and distributes documentation within the AMR accurately and timely. Obtains insurance authorizations and verifies coverage prior to the patient's appointments, notifying the patient of the current status. Collects copays, deposits, deductibles, prior balances, coinsurance, and self-pay payments at the time of service per department policy. Establishes patient payment plans as required by department policy. Processes patient referrals accurately and timely.Knowledge, Skills, and Abilities: • N/A Education: • High School Grad or Equiv [Required] Field of Study: • or equivalent Work Experience: • 1+ years related experience [Preferred] Additional Information: • N/A Licenses and Certifications: • N/A
Physical Requirements: (Please click the link below to view work requirements)
Physical Requirements - https://tinyurl.com/23km2677
Pay Range:
$16.34 - $26.15
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.
Qualifications
- • High School Grad or Equiv [Required] Field of Study:
- • or equivalent Work Experience:
- • N/A Licenses and Certifications:
- • N/A
- • Physical Requirements: (Please click the link below to view work requirements)
Benefits
- • Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
- • Paid Time Off from Day One
- • 403-B Retirement Plan
- • 4 Weeks 100% Paid Parental Leave
- • Career Development
- • Whole Person Well-being Resources
- • Mental Health Resources and Support
- • Pet Benefits
- • $16.34 - $26.15
Responsibilities
- • Facilitates medical record requests accurately and timely
- • Assists with daily closing procedures
- • Other duties as assigned Greets and directs patients in a friendly, welcoming, and timely manner
- • Demonstrates knowledge of department policies and procedures to assist patients appropriately
- • Answers the telephone and handles calls in a timely and friendly manner, including appropriate documentation of the call
- • Consistently responds to patient requests in a timely and professional manner
- • Collects required documents such as insurance cards and photo IDs for encounters
- • Schedules and confirms patient appointments prior to the appointment date to ensure a low no-show rate
- • Obtains appropriate medical records and patient information to support patient care needs and distributes documentation within the AMR accurately and timely
- • Obtains insurance authorizations and verifies coverage prior to the patient's appointments, notifying the patient of the current status
- • Collects copays, deposits, deductibles, prior balances, coinsurance, and self-pay payments at the time of service per department policy
- • Establishes patient payment plans as required by department policy
- • Processes patient referrals accurately and timely