HVAC Account Manager
CERTIFIED HVAC, INC.
Pompano Beach, FL
Full-time
Posted Mar 25, 2026
70K–90K a year
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via Indeed
Benefits
Dental Coverage
Health Insurance
Paid Time Off
Job Description
g their needs, and ensuring satisfaction. Act as a liaison between clients and internal teams. Serve as the first contact person on matters relating to customer accounts.
• Manage customer accounts, including contract negotiations, to meet client expectations and maximize profits.
• Close sales to meet/exceed financial objectives.
• Understand and effectively communicate all services offerings to customers, including emergency repair (break/fix), preventive maintenance, scheduled work, installations, relocations, rental services, replacement components, and long-term contracts; create proposals based on these service offerings.
• Assist customers in answering product and application related questions and support in fielding technical questions that might include control operation, installation, operation, maintenance, and problem resolution.
• Find upsell, renewal and cross-selling opportunities and inform the sales department of potential business leads.
• Demonstrate in-depth knowledge of company products or services.
• Resolve customer issues promptly and prevent escalation of issues.
• Review of customer work orders/service tickets.
Requirements and skills:
• Travel to customer job sites, which may include outdoor work and/or work in mechanical/equipment rooms.
• Gather and analyze information skillfully.
• Strive to continuously build knowledge and skills.
• Speak clearly and persuasively in positive or negative situations; Listen and get clarification. Excellent written, verbal, and presentation communication skills are required daily.
• Prioritize and plan work activities; Use time efficiently; Plan for additional resources.
• Follow instructions, respond to management direction.
• Must be organized and self-motivated with the ability to lead a team of technicians.
Experience:
• Sales Experience: 5 years
• HVAC: 10 years
• Must have a working knowledge of Microsoft Word and Excel.
Job Type: Full-time
Pay: $70,000.00 - $90,000.00 per year
Benefits:
• 401(k) matching
• Company car
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
Schedule: Monday to Friday
Supplemental Pay: Bonus pay
Ability to commute/relocate: Pompano Beach, FL 33060 (Required)
Education: High school or equivalent (Preferred)
Work Location: In person
Job Type: Full-time
Pay: $70,000.00 - $90,000.00 per year
Benefits:
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
Application Question(s):
• HVAC EXPERIENCE IS REQUIRED.
Work Location: In person
• Manage customer accounts, including contract negotiations, to meet client expectations and maximize profits.
• Close sales to meet/exceed financial objectives.
• Understand and effectively communicate all services offerings to customers, including emergency repair (break/fix), preventive maintenance, scheduled work, installations, relocations, rental services, replacement components, and long-term contracts; create proposals based on these service offerings.
• Assist customers in answering product and application related questions and support in fielding technical questions that might include control operation, installation, operation, maintenance, and problem resolution.
• Find upsell, renewal and cross-selling opportunities and inform the sales department of potential business leads.
• Demonstrate in-depth knowledge of company products or services.
• Resolve customer issues promptly and prevent escalation of issues.
• Review of customer work orders/service tickets.
Requirements and skills:
• Travel to customer job sites, which may include outdoor work and/or work in mechanical/equipment rooms.
• Gather and analyze information skillfully.
• Strive to continuously build knowledge and skills.
• Speak clearly and persuasively in positive or negative situations; Listen and get clarification. Excellent written, verbal, and presentation communication skills are required daily.
• Prioritize and plan work activities; Use time efficiently; Plan for additional resources.
• Follow instructions, respond to management direction.
• Must be organized and self-motivated with the ability to lead a team of technicians.
Experience:
• Sales Experience: 5 years
• HVAC: 10 years
• Must have a working knowledge of Microsoft Word and Excel.
Job Type: Full-time
Pay: $70,000.00 - $90,000.00 per year
Benefits:
• 401(k) matching
• Company car
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
Schedule: Monday to Friday
Supplemental Pay: Bonus pay
Ability to commute/relocate: Pompano Beach, FL 33060 (Required)
Education: High school or equivalent (Preferred)
Work Location: In person
Job Type: Full-time
Pay: $70,000.00 - $90,000.00 per year
Benefits:
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
Application Question(s):
• HVAC EXPERIENCE IS REQUIRED.
Work Location: In person
Qualifications
- • Travel to customer job sites, which may include outdoor work and/or work in mechanical/equipment rooms
- • Speak clearly and persuasively in positive or negative situations; Listen and get clarification
- • Excellent written, verbal, and presentation communication skills are required daily
- • Must be organized and self-motivated with the ability to lead a team of technicians
- • Sales Experience: 5 years
- • HVAC: 10 years
- • Must have a working knowledge of Microsoft Word and Excel
- • Ability to commute/relocate: Pompano Beach, FL 33060 (Required)
- • HVAC EXPERIENCE IS REQUIRED
Benefits
- • Pay: $70,000.00 - $90,000.00 per year
- • 401(k) matching
- • Company car
- • Dental insurance
- • Health insurance
- • Paid time off
- • Vision insurance
- • Schedule: Monday to Friday
- • Supplemental Pay: Bonus pay
- • Pay: $70,000.00 - $90,000.00 per year
- • 401(k) matching
- • Dental insurance
- • Health insurance
- • Paid time off
- • Vision insurance
Responsibilities
- • The Account Manager will be responsible for maintaining and growing client relationships, managing accounts, and ensuring customer satisfaction
- • This role involves coordinating with internal teams, overseeing project execution, and identifying opportunities for business growth
- • Cultivate strong relationships with clients, addressing their needs, and ensuring satisfaction
- • Act as a liaison between clients and internal teams
- • Serve as the first contact person on matters relating to customer accounts
- • Manage customer accounts, including contract negotiations, to meet client expectations and maximize profits
- • Close sales to meet/exceed financial objectives
- • Understand and effectively communicate all services offerings to customers, including emergency repair (break/fix), preventive maintenance, scheduled work, installations, relocations, rental services, replacement components, and long-term contracts; create proposals based on these service offerings
- • Assist customers in answering product and application related questions and support in fielding technical questions that might include control operation, installation, operation, maintenance, and problem resolution
- • Find upsell, renewal and cross-selling opportunities and inform the sales department of potential business leads
- • Demonstrate in-depth knowledge of company products or services
- • Resolve customer issues promptly and prevent escalation of issues
- • Review of customer work orders/service tickets
- • Gather and analyze information skillfully
- • Strive to continuously build knowledge and skills
- • Prioritize and plan work activities; Use time efficiently; Plan for additional resources
- • Follow instructions, respond to management direction