Temporary Patient Care Coordinator

Glacier Peak Dentistry

Thornton, CO Full-time

18–23 an hour

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Benefits

Health Insurance Dental Coverage

Job Description

m members. We value accountability, growth, and teamwork—and we’re proud of the culture we’ve built together.

Position Overview

We are seeking a Patient Care Coordinator for a temporary position covering a maternity leave. This role is essential to maintaining a smooth front office flow and delivering an exceptional patient experience during the coverage period.

The Patient Care Coordinator serves as a primary point of contact for patients, helping them understand treatment recommendations, insurance benefits, and financial options while ensuring each patient feels informed, supported, and cared for.

Key Responsibilities

Patient Experience & Communication
• Greet patients and provide a warm, professional experience from check-in to check-out
• Answer phones, schedule appointments, and respond to patient inquiries promptly
• Communicate clearly and empathetically regarding treatment plans and next steps
• Ensure patients feel comfortable and informed throughout their visit

Treatment Coordination & Financials
• Present treatment plans and review insurance benefits with patients
• Explain financial policies, payment options, and assist with financing as needed
• Collect payments and process transactions accurately
• Coordinate follow-up and continuing care appointments

Administrative & Operational Support
• Verify insurance eligibility and benefits
• Maintain accurate patient records in the practice management system
• Assist with schedule management to support efficiency and patient flow
• Support front desk and administrative tasks as needed

Qualifications
• High school diploma or equivalent required
• Minimum of 1 year of dental front office or Patient Care Coordinator experience required
• Experience with insurance verification and treatment coordination
• Strong communication and interpersonal skills
• Ability to multitask and stay organized in a fast-paced environment
• Professional, positive, and patient-focused attitude

Skills & Attributes
• Detail-oriented with strong organizational skills
• Comfortable discussing financial information with patients
• Reliable, dependable, and collaborative team player
• Ability to step into an established workflow with confidence

What We Offer
• Supportive and collaborative team environment
• Structured schedule with three extended clinical days
• Opportunity to make a meaningful impact during a critical coverage period

Equal Opportunity Employer

Glacier Peak Dental is an Equal Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state, or local laws.

Accommodations Statement

Glacier Peak Dental is committed to providing equal access to employment opportunities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. Applicants who require accommodation during the application or interview process are encouraged to notify the employer.

Pay: $18.00 - $23.00 per hour

Benefits:
• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Vision insurance

Experience:
• Dental office: 1 year (Required)

Work Location: In person

Qualifications

  • High school diploma or equivalent required
  • Minimum of 1 year of dental front office or Patient Care Coordinator experience required
  • Experience with insurance verification and treatment coordination
  • Strong communication and interpersonal skills
  • Ability to multitask and stay organized in a fast-paced environment
  • Professional, positive, and patient-focused attitude
  • Detail-oriented with strong organizational skills
  • Comfortable discussing financial information with patients
  • Reliable, dependable, and collaborative team player
  • Ability to step into an established workflow with confidence
  • Dental office: 1 year (Required)

Benefits

  • Supportive and collaborative team environment
  • Structured schedule with three extended clinical days
  • Opportunity to make a meaningful impact during a critical coverage period
  • Pay: $18.00 - $23.00 per hour
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Vision insurance

Responsibilities

  • This role is essential to maintaining a smooth front office flow and delivering an exceptional patient experience during the coverage period
  • The Patient Care Coordinator serves as a primary point of contact for patients, helping them understand treatment recommendations, insurance benefits, and financial options while ensuring each patient feels informed, supported, and cared for
  • Patient Experience & Communication
  • Greet patients and provide a warm, professional experience from check-in to check-out
  • Answer phones, schedule appointments, and respond to patient inquiries promptly
  • Communicate clearly and empathetically regarding treatment plans and next steps
  • Ensure patients feel comfortable and informed throughout their visit
  • Treatment Coordination & Financials
  • Present treatment plans and review insurance benefits with patients
  • Explain financial policies, payment options, and assist with financing as needed
  • Collect payments and process transactions accurately
  • Coordinate follow-up and continuing care appointments
  • Administrative & Operational Support
  • Verify insurance eligibility and benefits
  • Maintain accurate patient records in the practice management system
  • Assist with schedule management to support efficiency and patient flow
  • Support front desk and administrative tasks as needed