Technical Support Specialist - IT Helpdesk 🏆
Austin IT Guy
Austin, TX
Full-time
Posted Mar 20, 2026
40K–50K a year
Apply Now
via DevITjobs
Benefits
Health Insurance
Job Description
agnostics
- Familiarity with Apple hardware and operating systems is advantageous
- Knowledge of Microsoft Active Directory Domains is preferable
- Reliable transportation for travel to multiple job sites daily
- Exceptional troubleshooting capabilities
- Strong verbal and written communication skills with the ability to convey technical ideas to non-technical individuals
- Ability to lift and transport items up to 50 lbs
- Adaptability and ingenuity in addressing IT challenges
- Effective time management and ability to prioritize tasks independently
👩💻👨💻 Your responsibilities are:
- Diagnose and resolve a variety of issues related to servers, desktops, laptops, monitors, televisions, phones, security cameras, printers, fax machines, and small networks
- Consult with clients to understand their requirements and provide tailored solutions
- Maintain clear and continuous communication with the team
- Organize and manage support tickets efficiently
- Collaborate with various software vendors for troubleshooting their products
- Document all daily activities and resolutions meticulously
View this job and over 500 other transparent jobs with salaries (💰💰💰) & tech stacks (🛠️) on DevITJobs
Category: Support Developer / Engineer
Location address: North Mopac Expressway 13915, Austin, United States
Salary: $40,000 - 50,000 per year
Benefits & perks that we offer:
Austin IT Guy - More about us and the role:
We are a dynamic company dedicated to providing exceptional IT support and solutions. Our team is passionate about innovation and customer satisfaction, ensuring that we address a wide range of technical issues efficiently. The role is full-time, offering competitive pay between $40,000.00 and $50,000.00 per year, along with benefits such as medical insurance, mileage reimbursement, cell phone allowance, and internet allowance. The position requires in-person work at various locations, providing an engaging work environment where your contributions truly matter.
Are you looking for Support jobs in Austin?
- Familiarity with Apple hardware and operating systems is advantageous
- Knowledge of Microsoft Active Directory Domains is preferable
- Reliable transportation for travel to multiple job sites daily
- Exceptional troubleshooting capabilities
- Strong verbal and written communication skills with the ability to convey technical ideas to non-technical individuals
- Ability to lift and transport items up to 50 lbs
- Adaptability and ingenuity in addressing IT challenges
- Effective time management and ability to prioritize tasks independently
👩💻👨💻 Your responsibilities are:
- Diagnose and resolve a variety of issues related to servers, desktops, laptops, monitors, televisions, phones, security cameras, printers, fax machines, and small networks
- Consult with clients to understand their requirements and provide tailored solutions
- Maintain clear and continuous communication with the team
- Organize and manage support tickets efficiently
- Collaborate with various software vendors for troubleshooting their products
- Document all daily activities and resolutions meticulously
View this job and over 500 other transparent jobs with salaries (💰💰💰) & tech stacks (🛠️) on DevITJobs
Category: Support Developer / Engineer
Location address: North Mopac Expressway 13915, Austin, United States
Salary: $40,000 - 50,000 per year
Benefits & perks that we offer:
Austin IT Guy - More about us and the role:
We are a dynamic company dedicated to providing exceptional IT support and solutions. Our team is passionate about innovation and customer satisfaction, ensuring that we address a wide range of technical issues efficiently. The role is full-time, offering competitive pay between $40,000.00 and $50,000.00 per year, along with benefits such as medical insurance, mileage reimbursement, cell phone allowance, and internet allowance. The position requires in-person work at various locations, providing an engaging work environment where your contributions truly matter.
Are you looking for Support jobs in Austin?
Qualifications
- • Proficient in Microsoft Operating Systems
- • Fundamental knowledge of PC assembly, maintenance, and troubleshooting
- • Basic understanding of IP networking and network diagnostics
- • Familiarity with Apple hardware and operating systems is advantageous
- • Knowledge of Microsoft Active Directory Domains is preferable
- • Reliable transportation for travel to multiple job sites daily
- • Exceptional troubleshooting capabilities
- • Strong verbal and written communication skills with the ability to convey technical ideas to non-technical individuals
- • Ability to lift and transport items up to 50 lbs
- • Adaptability and ingenuity in addressing IT challenges
- • Effective time management and ability to prioritize tasks independently
Benefits
- • Technical Support Specialist - IT Helpdesk 💰 Salary: $40,000 - 50,000 per year
- • Salary: $40,000 - 50,000 per year
- • The role is full-time, offering competitive pay between $40,000.00 and $50,000.00 per year, along with benefits such as medical insurance, mileage reimbursement, cell phone allowance, and internet allowance
Responsibilities
- • Diagnose and resolve a variety of issues related to servers, desktops, laptops, monitors, televisions, phones, security cameras, printers, fax machines, and small networks
- • Consult with clients to understand their requirements and provide tailored solutions
- • Maintain clear and continuous communication with the team
- • Organize and manage support tickets efficiently
- • Collaborate with various software vendors for troubleshooting their products
- • Document all daily activities and resolutions meticulously