Entry-Level IT Helpdesk Associate
Illinois Professional Group
Springfield, IL
Full-time
Posted Mar 25, 2026
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via Illinois Professional Group
Job Description
rt Assistant, you will answer users' questions, train users on basic system and computer functions, address system and user issues, and resolve issues in a timely and professional manner. Computer Support Assistants are an important part of the IT team; come see if you are a good fit for our team!
Qualifications
Benefits
Responsibilities
- • Computer Support Assistants work as part of the Help Desk team, providing technical assistance and support related to computer systems, hardware, and software
- • As a Computer Support Assistant, you will answer users' questions, train users on basic system and computer functions, address system and user issues, and resolve issues in a timely and professional manner