Technical Support Engineer
Weatherford
Fort Worth, TX
Full-time
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via Indeed
Job Description
ve solutions in a timely manner.
Responsibilities
• Develop comprehensive technical expertise in the full range of products
• Provide outstanding customer support, resolving technical issues with equipment and offering recommendations for optimal operation
• Troubleshoot tool problems to board level, perform QC of field logs, and provide basic interpretation
• Act as a liaison between customers and functions, resolving issues and recommending product improvements
• Deliver remote and on-site product training, as well as on-site product commissioning throughout the region
• Support New Product Introduction, including well-site field trials and customer training
• Build strong relationships with key customers, becoming a trusted advisor and suggesting product upgrades or additional solutions
• Follow all Weatherford procedures, complete accurate reports, and maintain meticulous records
• Support the Sales and Workshop teams as required, and undertake any other tasks assigned by Weatherford Management
Requirements
• Intimate knowledge of wireline technologies, including pressure control, perforating components, data acquisition systems, and troubleshooting techniques
• Proficiency in incident investigation and reporting
• Highly motivated and capable of working independently
• Exceptional oral and written communication skills
Experience
• The ideal candidate will possess at least 5 years of Cased Hole Wireline Logging/Perforating experience, with proficiency in Mono-conductor Cased Hole telemetry systems. Familiarity with Warrior logging systems and Wireline Logging Field Experience in the USA Region is essential, with global experience being a significant advantage.
Certifications
• Valid driver's license
Travel Requirement: This role requires domestic and potentially international travel of up to 10-15%
#LI-KP1
Responsibilities
• Develop comprehensive technical expertise in the full range of products
• Provide outstanding customer support, resolving technical issues with equipment and offering recommendations for optimal operation
• Troubleshoot tool problems to board level, perform QC of field logs, and provide basic interpretation
• Act as a liaison between customers and functions, resolving issues and recommending product improvements
• Deliver remote and on-site product training, as well as on-site product commissioning throughout the region
• Support New Product Introduction, including well-site field trials and customer training
• Build strong relationships with key customers, becoming a trusted advisor and suggesting product upgrades or additional solutions
• Follow all Weatherford procedures, complete accurate reports, and maintain meticulous records
• Support the Sales and Workshop teams as required, and undertake any other tasks assigned by Weatherford Management
Requirements
• Intimate knowledge of wireline technologies, including pressure control, perforating components, data acquisition systems, and troubleshooting techniques
• Proficiency in incident investigation and reporting
• Highly motivated and capable of working independently
• Exceptional oral and written communication skills
Experience
• The ideal candidate will possess at least 5 years of Cased Hole Wireline Logging/Perforating experience, with proficiency in Mono-conductor Cased Hole telemetry systems. Familiarity with Warrior logging systems and Wireline Logging Field Experience in the USA Region is essential, with global experience being a significant advantage.
Certifications
• Valid driver's license
Travel Requirement: This role requires domestic and potentially international travel of up to 10-15%
#LI-KP1
Qualifications
- • Intimate knowledge of wireline technologies, including pressure control, perforating components, data acquisition systems, and troubleshooting techniques
- • Proficiency in incident investigation and reporting
- • Highly motivated and capable of working independently
- • Exceptional oral and written communication skills
- • The ideal candidate will possess at least 5 years of Cased Hole Wireline Logging/Perforating experience, with proficiency in Mono-conductor Cased Hole telemetry systems
- • Familiarity with Warrior logging systems and Wireline Logging Field Experience in the USA Region is essential, with global experience being a significant advantage
- • Certifications
- • Valid driver's license
- • Travel Requirement: This role requires domestic and potentially international travel of up to 10-15%
Benefits
Responsibilities
- • As the TSE, you will be the primary point of contact for our valued customers, providing exceptional support and problem resolution for our products
- • With an in-depth technical knowledge of our offerings, you will be adept at troubleshooting issues and delivering comprehensive solutions in a timely manner
- • Develop comprehensive technical expertise in the full range of products
- • Provide outstanding customer support, resolving technical issues with equipment and offering recommendations for optimal operation
- • Troubleshoot tool problems to board level, perform QC of field logs, and provide basic interpretation
- • Act as a liaison between customers and functions, resolving issues and recommending product improvements
- • Deliver remote and on-site product training, as well as on-site product commissioning throughout the region
- • Support New Product Introduction, including well-site field trials and customer training
- • Build strong relationships with key customers, becoming a trusted advisor and suggesting product upgrades or additional solutions
- • Follow all Weatherford procedures, complete accurate reports, and maintain meticulous records
- • Support the Sales and Workshop teams as required, and undertake any other tasks assigned by Weatherford Management