Entry-Level Computer Helpdesk Assistant

Virginia Professional Group

Alexandria, VA Full-time Posted Mar 23, 2026
Apply Now via Virginia Professional Group

Job Description

are by answering users' questions, training users on basic system and computer functions, addressing system and user issues, and resolving issues in a timely and professional manner. If you are a teamplayer, Computer Support Assistants are an important part of the IT team; come see if you are a good fit for our team!

Qualifications

Benefits

Responsibilities

  • Computer Support Assistants work at the Help Desk, and are part of the overall IT team
  • As part of the Help Desk team, Computer Support Assistants provide technical assistance and support related to computer systems, hardware, and software by answering users' questions, training users on basic system and computer functions, addressing system and user issues, and resolving issues in a timely and professional manner