Manager, Brand Experience

Kendra Scott

Austin, TX Full-time Posted Mar 25, 2026
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Job Description

tate-of-the-art facilities based in the heart of Austin, Texas, and overflows into the design of our growing retail environment across the country. 

Position Overview 

As part of our newly formed Brand Experience team—the dream makers—the Manager, Brand Experience is responsible for turning creative vision into reality.
This role is for a designer and executor—someone with strong instincts, technical fluency, and a refined eye—who can take inspiration and direction and translate it into beautiful, tangible experiences across stores, windows, and events.

Responsibilities

Design Development & Execution
• Support the design and rollout of seasonal window displays across stores, including flagship adaptations
• Develop and execute concepts for pop-ups, events, and in-store installations
• Design and implement decorative elements and experiential moments within retail environments
Visualization & Technical Skills
• Create renderings, layouts, and presentations to communicate design intent
• Translate creative direction into detailed, production-ready design packages
• Ensure accuracy and consistency from concept through installation
Project Management
• Manage timelines, deliverables, and vendor coordination across multiple projects
• Partner with cross-functional teams to ensure smooth execution
• Support installations and troubleshoot on-site as needed
Creative Contribution
• Contribute ideas and inspiration grounded in current trends across fashion, design, and culture
• Demonstrate a strong eye for composition, materials, and spatial storytelling
• Help interpret elevated creative direction into scalable executions

Key qualities for success
• 5–8 years of experience in:
• Retail visual merchandising / window design
• Experiential or event design
• Interior design (retail or hospitality preferred)

Technical Skills
• Proficiency in Adobe Creative Suite
• Strong 3D rendering and spatial visualization skills (SketchUp, Rhino, or similar)
• Ability to produce clear, detailed design documentation
Core Competencies
• Strong creative instincts with an elevated and aspirational aesthetic
• Highly organized and execution-focused
• Detail-oriented with strong follow-through
• Collaborative and adaptable
• Willingness to travel as needed, work outside of standard hours, and carry/lift heavy objects or use ladders during installations as needed.
• A builder and executor who can bring creative ideas to life with precision
• Someone with strong taste and curiosity, eager to grow within a creative team
• A designer who understands how to translate elevated concepts into real-world environments
• A reliable and efficient partner in a fast-paced, evolving function

We are an equal opportunity employer and value diversity at our company.

Qualifications

  • 5–8 years of experience in:
  • Retail visual merchandising / window design
  • Experiential or event design
  • Proficiency in Adobe Creative Suite
  • Strong 3D rendering and spatial visualization skills (SketchUp, Rhino, or similar)
  • Ability to produce clear, detailed design documentation
  • Strong creative instincts with an elevated and aspirational aesthetic
  • Highly organized and execution-focused
  • Detail-oriented with strong follow-through
  • Collaborative and adaptable
  • Willingness to travel as needed, work outside of standard hours, and carry/lift heavy objects or use ladders during installations as needed
  • A builder and executor who can bring creative ideas to life with precision
  • Someone with strong taste and curiosity, eager to grow within a creative team
  • A designer who understands how to translate elevated concepts into real-world environments
  • A reliable and efficient partner in a fast-paced, evolving function

Benefits

Responsibilities

  • This role is for a designer and executor—someone with strong instincts, technical fluency, and a refined eye—who can take inspiration and direction and translate it into beautiful, tangible experiences across stores, windows, and events
  • Design Development & Execution
  • Support the design and rollout of seasonal window displays across stores, including flagship adaptations
  • Develop and execute concepts for pop-ups, events, and in-store installations
  • Design and implement decorative elements and experiential moments within retail environments
  • Visualization & Technical Skills
  • Create renderings, layouts, and presentations to communicate design intent
  • Translate creative direction into detailed, production-ready design packages
  • Ensure accuracy and consistency from concept through installation
  • Project Management
  • Manage timelines, deliverables, and vendor coordination across multiple projects
  • Partner with cross-functional teams to ensure smooth execution
  • Support installations and troubleshoot on-site as needed
  • Contribute ideas and inspiration grounded in current trends across fashion, design, and culture
  • Demonstrate a strong eye for composition, materials, and spatial storytelling
  • Help interpret elevated creative direction into scalable executions