FULL TIME - IT HELP DESK TECHNICIAN

Alternatives in Treatment LLC

West Palm Beach, FL Full-time

20–25 an hour

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Job Description

 user accounts in Google Workspace.
• Install, configure, and troubleshoot printers and other office equipment.
• Program and manage TV displays and other audiovisual systems.
• Assist with network troubleshooting, including understanding TCP/IP protocols.
• Maintain accurate documentation of IT assets and troubleshooting steps.

Qualifications:
• Previous experience in an IT support/help desk role.
• Strong knowledge of Google Workspace (Gmail, Drive, Admin Console, etc.).
• Experience with printer setup, maintenance, and troubleshooting.
• Familiarity with programming and managing TV displays.
• Basic understanding of networking concepts (TCP/IP, DHCP, DNS, etc.).
• Excellent problem-solving skills and ability to work independently.
• Strong communication and customer service skills.

Qualifications

  • Previous experience in an IT support/help desk role
  • Strong knowledge of Google Workspace (Gmail, Drive, Admin Console, etc.)
  • Experience with printer setup, maintenance, and troubleshooting
  • Familiarity with programming and managing TV displays
  • Basic understanding of networking concepts (TCP/IP, DHCP, DNS, etc.)
  • Excellent problem-solving skills and ability to work independently
  • Strong communication and customer service skills

Benefits

Responsibilities

  • Provide technical support for employees and troubleshoot IT-related issues
  • Set up and manage user accounts in Google Workspace
  • Install, configure, and troubleshoot printers and other office equipment
  • Program and manage TV displays and other audiovisual systems
  • Assist with network troubleshooting, including understanding TCP/IP protocols
  • Maintain accurate documentation of IT assets and troubleshooting steps