Retail Associates

Carlos Bakery Hoboken Limited Liability Company

Hoboken, NJ Full-time and Part-time
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Job Description

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• Treat each customer with kindness and respect at all times
• Ensure that product being sold is fresh and presentable
• Ensure product quality by checking freshness, rotating products, and removing out-of-date products
• Be an expert in our products and be able to explain them to customers
• Package, weigh, and price all baked goods & merchandise
• Ask every customer if they would like to receive a receipt with their purchase and add their name to our customer database
• Follow our cash handling procedures when using the POS to process customer orders
• Follow and comply with all applicable health and sanitation procedures and adhere to safe work practices
• Ensure that all shelves and displays are properly stocked and front-facing
• Maintain back stock in good order
• Operate and sanitize all Bakery equipment in a safe and proper manner
• Answer telephone calls with excellent phone etiquette and transfer the call according to appropriate department
• Cleaning should be done at the end of your shift and when the storefront is slow
• Maintain open communication with your supervisor and coworkers regarding any issues that may arise
• Perform other duties as assigned by a supervisor
• CARLOS WAY:
Hi, Welcome to Carlos Bakery.
How may I help you?
Sir Maam Miss
Please Thank you!
Please visit us again!

Qualifications

Benefits

Responsibilities

  • As a Carlos Bakery Retail Associate, your role is to ensure a positive customer experience by providing courteous, friendly, and efficient customer service to customers and team members
  • Arrive to work promptly and in full uniform on your scheduled days to work
  • Make sure customers are being taken care of and the store looks great at all times
  • Treat each customer with kindness and respect at all times
  • Ensure that product being sold is fresh and presentable
  • Ensure product quality by checking freshness, rotating products, and removing out-of-date products
  • Be an expert in our products and be able to explain them to customers
  • Package, weigh, and price all baked goods & merchandise
  • Ask every customer if they would like to receive a receipt with their purchase and add their name to our customer database
  • Follow our cash handling procedures when using the POS to process customer orders
  • Follow and comply with all applicable health and sanitation procedures and adhere to safe work practices
  • Ensure that all shelves and displays are properly stocked and front-facing
  • Maintain back stock in good order
  • Operate and sanitize all Bakery equipment in a safe and proper manner
  • Answer telephone calls with excellent phone etiquette and transfer the call according to appropriate department
  • Cleaning should be done at the end of your shift and when the storefront is slow
  • Maintain open communication with your supervisor and coworkers regarding any issues that may arise
  • Perform other duties as assigned by a supervisor