Entry-Level IT Helpdesk Support Specialist
Maryland Professional Group
Annapolis, MD
Full-time
Posted Mar 24, 2026
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via Maryland Professional Group
Job Description
Duties include answering users' questions, training users on basic system and computer functions, addressing system and user issues, and resolving issues in a timely and professional manner. The Help Desk team works with the entire IT team, and may interact with system and computer users across the company.
Qualifications
Benefits
Responsibilities
- • The Computer Support Assistants are an important part of the Help Desk team, which is the primary hub of technical assistance and support related to computer systems, hardware, and software
- • As a Computer Support Assistant, you will be responsible for supporting the Help Desk Support Specialists
- • Duties include answering users' questions, training users on basic system and computer functions, addressing system and user issues, and resolving issues in a timely and professional manner
- • The Help Desk team works with the entire IT team, and may interact with system and computer users across the company