Customer Service Representative – Full-Time / Part-Time – $23-$28/hr.

BC Forward

Los Angeles, CA Full-time Posted Mar 20, 2026

53,040–72,680 a year

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Job Description

enance of executives' or teams' schedules, appointments, and meetings.
• Address correspondence, emails, and phone calls in a proficient and timely manner.
• Prepare reports, presentations, and other documents as required.
• Organize and maintain office files, records, and databases.
• Assist with fundamental bookkeeping and invoicing tasks.
• Coordinate office supplies and guarantee the office is well-organized and equipped.

Customer Service:
• Respond to customer inquiries promptly via phone, email, and chat.
• Deliver exceptional service, ensuring customer satisfaction and addressing concerns or complaints in a professional manner.
• Process orders, returns, and exchanges.
• Maintain customer records and update information as needed.
• Address any issues or concerns customers may have, offering solutions in a clear and amicable way.
• Follow up with customers to ensure their needs have been met.

Qualifications

Benefits

Responsibilities

  • This position, which encompasses both administrative assistance and customer-facing interactions, is suitable for an individual who excels in these areas
  • Ensure the proper management and maintenance of executives' or teams' schedules, appointments, and meetings
  • Address correspondence, emails, and phone calls in a proficient and timely manner
  • Prepare reports, presentations, and other documents as required
  • Organize and maintain office files, records, and databases
  • Assist with fundamental bookkeeping and invoicing tasks
  • Coordinate office supplies and guarantee the office is well-organized and equipped
  • Respond to customer inquiries promptly via phone, email, and chat
  • Deliver exceptional service, ensuring customer satisfaction and addressing concerns or complaints in a professional manner
  • Process orders, returns, and exchanges
  • Maintain customer records and update information as needed
  • Address any issues or concerns customers may have, offering solutions in a clear and amicable way
  • Follow up with customers to ensure their needs have been met