Patient Access Representative
Phipps Family Medicine
Lewisville, TX
Full-time
Posted Mar 25, 2026
19–21 an hour
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via Indeed
Benefits
Dental Coverage
Health Insurance
Paid Time Off
Job Description
friendly face/ smile are a must! You are the first and last face our patients see so appearance and professionalism are very important and required.
Hiring for 1 full-time, M-Th 8AM-5PM & F 8AM- 3PM
Responsibilities:
• Answering phones/ scheduling appointments.
• Sending messages to clinical staff and/or medical providers with patient inquiries.
• Verify insurance coverage & eligibility.
• Scanning documents.
• Checking-in/checking-out patients.
• Collecting co-payments, balances, etc.
• Sorting faxes.
• Processing medical records.
• Simple calls to the patients and pharmacies.
• Any other misc. tasks that are necessary.
Job Type: Full-time
Pay: $19.00 - $21.00 per hour
Expected hours: 40 per week
Benefits:
• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid sick time
• Paid time off
• Paid training
People with a criminal record are encouraged to apply
Experience:
• Customer service: 1 year (Required)
• Computer skills: 1 year (Required)
Work Location: In person
Hiring for 1 full-time, M-Th 8AM-5PM & F 8AM- 3PM
Responsibilities:
• Answering phones/ scheduling appointments.
• Sending messages to clinical staff and/or medical providers with patient inquiries.
• Verify insurance coverage & eligibility.
• Scanning documents.
• Checking-in/checking-out patients.
• Collecting co-payments, balances, etc.
• Sorting faxes.
• Processing medical records.
• Simple calls to the patients and pharmacies.
• Any other misc. tasks that are necessary.
Job Type: Full-time
Pay: $19.00 - $21.00 per hour
Expected hours: 40 per week
Benefits:
• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid sick time
• Paid time off
• Paid training
People with a criminal record are encouraged to apply
Experience:
• Customer service: 1 year (Required)
• Computer skills: 1 year (Required)
Work Location: In person
Qualifications
- • This position will be located in a primary care setting and will require knowledge of phone systems, EMR use, basic insurance knowledge, computer systems, and people skills
- • Customer service skills and a friendly face/ smile are a must!
- • People with a criminal record are encouraged to apply
- • Customer service: 1 year (Required)
- • Computer skills: 1 year (Required)
Benefits
- • Pay: $19.00 - $21.00 per hour
- • Expected hours: 40 per week
- • 401(k)
- • 401(k) matching
- • Dental insurance
- • Employee discount
- • Health insurance
- • Paid sick time
- • Paid time off
- • Paid training
Responsibilities
- • You are the first and last face our patients see so appearance and professionalism are very important and required
- • Answering phones/ scheduling appointments
- • Sending messages to clinical staff and/or medical providers with patient inquiries
- • Verify insurance coverage & eligibility
- • Scanning documents
- • Checking-in/checking-out patients
- • Collecting co-payments, balances, etc
- • Sorting faxes
- • Processing medical records
- • Simple calls to the patients and pharmacies
- • Any other misc