Information Technology Support Technician
Pomeroy
San Antonio, TX
Part-time
Posted Mar 23, 2026
22–25 an hour
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via LinkedIn
Job Description
sometime between 8am to 5pm CST, Monday thru Friday at San Antonio, TX site.
DUTIES/EXPERIENCE:
• IT support; install, upgrade, and monitor software and hardware
• Responsible for the operations and maintenance of systems that fall under the Enterprise Infrastructure Team.
• Designs, configures, and tests computer hardware, networking software and operating system software.
• Lead projects for new hardware/software deployments and implementations
• Diagnoses hardware and software problems and replace defective components.
• Break/Fix
• Imaging computers and deploying software
• Supporting meetings
• Taking backups
• Monitoring local server
• Working with vendors on additional support
• Vendor tracking/management
REQUIREMENTS:
• 2-5 years’ experience in desktop or IT support experience in hardware and software installation, troubleshooting and repair
• Knowledgeable with label printers and scanners,
• Network support and troubleshooting
• Experience with trouble ticket tracking and resolution
• Excellent customer service, written and oral communication skills
• Wiling to wear steel-toed shoes/boots
• Experience running/developing reports in Power BI or QAD, a plus
DUTIES/EXPERIENCE:
• IT support; install, upgrade, and monitor software and hardware
• Responsible for the operations and maintenance of systems that fall under the Enterprise Infrastructure Team.
• Designs, configures, and tests computer hardware, networking software and operating system software.
• Lead projects for new hardware/software deployments and implementations
• Diagnoses hardware and software problems and replace defective components.
• Break/Fix
• Imaging computers and deploying software
• Supporting meetings
• Taking backups
• Monitoring local server
• Working with vendors on additional support
• Vendor tracking/management
REQUIREMENTS:
• 2-5 years’ experience in desktop or IT support experience in hardware and software installation, troubleshooting and repair
• Knowledgeable with label printers and scanners,
• Network support and troubleshooting
• Experience with trouble ticket tracking and resolution
• Excellent customer service, written and oral communication skills
• Wiling to wear steel-toed shoes/boots
• Experience running/developing reports in Power BI or QAD, a plus
Qualifications
- • The IT Support Technician requires a technical professional with experience supporting customers through provisioning/de-provisioning and maintenance of multiple hardware platforms and their related software
- • Break/Fix
- • Imaging computers and deploying software
- • 2-5 years’ experience in desktop or IT support experience in hardware and software installation, troubleshooting and repair
- • Knowledgeable with label printers and scanners,
- • Network support and troubleshooting
- • Experience with trouble ticket tracking and resolution
- • Excellent customer service, written and oral communication skills
- • Wiling to wear steel-toed shoes/boots
Benefits
Responsibilities
- • Hours: 15-20 hours per week, flexible on hours but prefer work to be completed sometime between 8am to 5pm CST, Monday thru Friday at San Antonio, TX site
- • IT support; install, upgrade, and monitor software and hardware
- • Responsible for the operations and maintenance of systems that fall under the Enterprise Infrastructure Team
- • Designs, configures, and tests computer hardware, networking software and operating system software
- • Lead projects for new hardware/software deployments and implementations
- • Diagnoses hardware and software problems and replace defective components
- • Supporting meetings
- • Taking backups
- • Monitoring local server
- • Working with vendors on additional support
- • Vendor tracking/management