Financial Call Center Representative

Addvantage Credit Union Staffing

Burbank, CA Full-time Posted Mar 25, 2026
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Job Description

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We're currently seeking an experienced Call Center Representative for a credit union with a branch located in Burbank, CA!

MUST HAVE CALL CENTER EXPERIENCE IN A CREDIT UNION OR BANK TO APPLY!

Type: Temp-to-hire

Pay: $22/hr

Full-time Schedule: Candidates must be available to work Monday - Friday: 8:15am - 5:00pm

Responsibilities:
• Provide customer support over the phone in a call center environment
• Perform member/customer transactions on checking and savings accounts and process payments, etc.
• Ability to focus on and resolve customers issue’s
• Ability to maintain a calm, professional demeanor when faced with high demand/ high volume workloads

Requirements:
• 1 year of proven credit union or bank experience
• Demonstrated ability of handling a variety of customer requests including difficult customer situations
• Possess an enthusiastic and professional attitude
• Effective problem solving
• Excellent written and verbal communication skill

Qualifications

  • MUST HAVE CALL CENTER EXPERIENCE IN A CREDIT UNION OR BANK TO APPLY!
  • 1 year of proven credit union or bank experience
  • Demonstrated ability of handling a variety of customer requests including difficult customer situations
  • Possess an enthusiastic and professional attitude
  • Effective problem solving
  • Excellent written and verbal communication skill

Benefits

  • Pay: $22/hr

Responsibilities

  • Full-time Schedule: Candidates must be available to work Monday - Friday: 8:15am - 5:00pm
  • Provide customer support over the phone in a call center environment
  • Perform member/customer transactions on checking and savings accounts and process payments, etc
  • Ability to focus on and resolve customers issue’s
  • Ability to maintain a calm, professional demeanor when faced with high demand/ high volume workloads