Customer Service Attendant - Coral Gables South Market

Grazianos Group

Miami, FL Full-time Posted Mar 23, 2026
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Job Description

nts received during a time period and reconcile this with total sales.
• Prepares and serves hot and cold beverages, such as coffee, blended coffee, and tea, to patrons; correctly customizes orders as requested.
• Maintain clean and orderly checkout areas.
• Complete general cleaning duties such as clean tables, chairs, and floors. Remove dirty dishes, set tables, replenish supply of clean linens, silverware, glassware condiments & bread. Empty trash cans.
• Assist customers by providing information and resolving their complaints.
• Restocking and rolling silverware and assist with stocking stations.
• Answer questions related to drinks, menu, bakery and catering.
• Check with guests to make sure that they are enjoying their meals and be initiative-taking to correct any problem.
• Takes food and beverage orders and delivers them to the kitchen.
• Delivers food, beverages, condiments, and other requested items to customers.
• Ensures that food is prepared correctly and to customers satisfaction; returns incorrect or improperly cooked orders to kitchen.
• Collects plates and clears the table as customers finish their meals.
• Performs other related duties as assigned.

Required Skills/Abilities:
• Excellent interpersonal and customer service skills.
• Well-organized with ability to take and place food and beverage orders accurately.
• Ability to follow all safe food handling procedures and sanitation practices.
• Ability to operate point-of-sale systems.

Education and Experience:
• Previous experience as a server preferred.
• Must successfully complete restaurants training course.

Physical Requirements:
• Prolonged periods of standing and walking.
• Must be able to lift, balance, and carry trays of food weighing up to 25 pounds.
• Must be available to work early mornings, evenings, weekends, and holidays.

Qualifications

  • Excellent interpersonal and customer service skills
  • Well-organized with ability to take and place food and beverage orders accurately
  • Ability to follow all safe food handling procedures and sanitation practices
  • Ability to operate point-of-sale systems
  • Must successfully complete restaurants training course
  • Prolonged periods of standing and walking
  • Must be able to lift, balance, and carry trays of food weighing up to 25 pounds
  • Must be available to work early mornings, evenings, weekends, and holidays

Benefits

Responsibilities

  • Greets incoming customers, answers phone calls, and customer questions and requests
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits
  • Issue refunds, voids, or credits to customers with manager approval
  • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change
  • Calculate total payments received during a time period and reconcile this with total sales
  • Prepares and serves hot and cold beverages, such as coffee, blended coffee, and tea, to patrons; correctly customizes orders as requested
  • Maintain clean and orderly checkout areas
  • Complete general cleaning duties such as clean tables, chairs, and floors
  • Remove dirty dishes, set tables, replenish supply of clean linens, silverware, glassware condiments & bread
  • Empty trash cans
  • Assist customers by providing information and resolving their complaints
  • Restocking and rolling silverware and assist with stocking stations
  • Answer questions related to drinks, menu, bakery and catering
  • Check with guests to make sure that they are enjoying their meals and be initiative-taking to correct any problem
  • Takes food and beverage orders and delivers them to the kitchen
  • Delivers food, beverages, condiments, and other requested items to customers
  • Ensures that food is prepared correctly and to customers satisfaction; returns incorrect or improperly cooked orders to kitchen
  • Collects plates and clears the table as customers finish their meals
  • Performs other related duties as assigned