Customer Service Bachelor's degree required

RemX

Irving, TX Full-time Posted Mar 10, 2026

21.00–23.50 an hour

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Job Description

ilities:
• Respond to customer inquiries via phone, email, or chat
• Provide product and service information, and resolve customer issues in a timely manner
• Process orders, returns, and exchanges accurately
• Document customer interactions and maintain detailed records
• Collaborate with other teams to address customer needs and ensure satisfaction
• Follow up with customers to ensure issues are resolved
• Assist with miscellaneous tasks and projects as directed by your supervisor

Position Requirements:
• Bilingual fluency in English and Spanish (both written and spoken)
• Previous experience in customer service or a related field is preferred
• Strong communication and problem-solving skills
• Ability to multitask and handle various customer requests at once
• Proficient in MS Office and other computer systems
• Ability to work between 7a-8p Monday through Friday

Customer Service Bachelor's degree

Qualifications

  • Bilingual fluency in English and Spanish (both written and spoken)
  • Strong communication and problem-solving skills
  • Ability to multitask and handle various customer requests at once
  • Proficient in MS Office and other computer systems
  • Ability to work between 7a-8p Monday through Friday
  • Customer Service Bachelor's degree

Benefits

Responsibilities

  • In this role, you will assist customers in both English and Spanish, providing exceptional service and support across various channels
  • If you have excellent communication skills, a passion for helping others, and experience in customer service, we want to hear from you!
  • Respond to customer inquiries via phone, email, or chat
  • Provide product and service information, and resolve customer issues in a timely manner
  • Process orders, returns, and exchanges accurately
  • Document customer interactions and maintain detailed records
  • Collaborate with other teams to address customer needs and ensure satisfaction
  • Follow up with customers to ensure issues are resolved
  • Assist with miscellaneous tasks and projects as directed by your supervisor