Desktop Field Support Engineer
Syntricate Technologies Inc
Edison, NJ
Full-time
Posted Mar 4, 2026
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via CareerBuilder
Job Description
r hardware (Laptops, desktops, mobile devices, printers, desk phones, meeting room devices etc).
• Troubleshoots and resolves PC incidents and/or VIP requests Assists with Site Security Officer (SSO) on IT security issues and virus elimination.
• Resolves and closes incidents/service requests as per the procedures & allocated timelines. Complies with Quality Health Safety Environment (QHSE) and IT policies.
• Conducts hardware and software maintenance and support.
• Centralized hardware and Spare part stocking and local site inventory management and asset management
• Special events coverage, meeting room & VCON & voice devices support
About the Company:
Syntricate Technologies Inc
• Troubleshoots and resolves PC incidents and/or VIP requests Assists with Site Security Officer (SSO) on IT security issues and virus elimination.
• Resolves and closes incidents/service requests as per the procedures & allocated timelines. Complies with Quality Health Safety Environment (QHSE) and IT policies.
• Conducts hardware and software maintenance and support.
• Centralized hardware and Spare part stocking and local site inventory management and asset management
• Special events coverage, meeting room & VCON & voice devices support
About the Company:
Syntricate Technologies Inc
Qualifications
- • Hardware, operating system & software knowledge of laptops, desktops & mobile devices, printers etc
- • Good knowledge of Win 10, Win 11 & MS Office
- • Understanding of active directory, networking
- • Working knowledge of supporting computer peripherals, like printer, scanners and non-standard devices etc
Benefits
Responsibilities
- • Performs IMAC (Install, Move, Add and Change) of End user hardware (Laptops, desktops, mobile devices, printers, desk phones, meeting room devices etc)
- • Troubleshoots and resolves PC incidents and/or VIP requests Assists with Site Security Officer (SSO) on IT security issues and virus elimination
- • Resolves and closes incidents/service requests as per the procedures & allocated timelines
- • Complies with Quality Health Safety Environment (QHSE) and IT policies
- • Conducts hardware and software maintenance and support
- • Centralized hardware and Spare part stocking and local site inventory management and asset management
- • Special events coverage, meeting room & VCON & voice devices support